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  Public Ticket #3638494
theme update
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Comments

  • sergio_lemma started the conversation
    3 weeks ago on April 30, 2024 at 12:57pm

    Greetings,

    every time I try to update the theme or some plugins the site crashes.

    What is the problem with the theme that causes me to have this situation? Is it possible to solve it?

    thanks

  •  840
    Jelly replied
    3 weeks ago on April 30, 2024 at 5:43pm

    Hello,

    What do you mean by update the theme? Could you elaborate with an example?

    Best Regards,
    Jelly Team

  • sergio_lemma replied
    6 days ago on Monday at 7:30am

    Hi,

    if I update any plugin, the theme goes into error and crash, to resolve I have to restore it from a back-up.

    You know why?

    thanks

    Sergio

  •  840
    Jelly replied
    6 days ago on Monday at 7:51am

    The themes comes with included plugins that are fully compatible with it. There is no need to update them.

    Best Regards,
    Jelly Team