I hope this email finds you well. I am reaching out regarding an issue I am experiencing with a theme I recently purchased from Envato Element.
Today, I bought [elixir-restaurant-wordpress-theme] and attempted to upload it to my WordPress site. However, I encountered difficulties during the installation process. Despite following the provided instructions meticulously, the theme failed to upload properly and did not install correctly on my site.
I have attempted the installation process multiple times, ensuring that all the necessary steps were followed, but unfortunately, the issue persists.
These the credentials of my WordPress site: Username: admin Password : subbu0818
Kindly upload the theme to my site . It is urgent.
I hope this email finds you well. I am reaching out regarding an issue I am experiencing with a theme I recently purchased from Envato Element.
Today, I bought [elixir-restaurant-wordpress-theme] and attempted to upload it to my WordPress site. However, I encountered difficulties during the installation process. Despite following the provided instructions meticulously, the theme failed to upload properly and did not install correctly on my site.
I have attempted the installation process multiple times, ensuring that all the necessary steps were followed, but unfortunately, the issue persists.
These the credentials of my WordPress site:
Username: admin
Password : subbu0818
Kindly upload the theme to my site . It is urgent.
This is the link of my purchase:
https://themeforest.net/item/-elixir-restaurant-wordpress-theme/11209083
Hello,
What's your website address?
Also could you send us a screenshot of the error that you are getting during the installation?
Best Regards,
Jelly Team