Hola buenas noches. El dia de hoy compre el Theme "" en Themeforest, antes de comprarla estaba mirando el constructor, pero por ningun lado decia, el cual lo compre para comenzar el proyecto y al instalarlo me di cuenta que el constructor que viene el Theme es Visual Composer, el cual esta se encuentra obsoleto, ya que no existe hoy en día. Envío pantallazo del mensaje que me envia WordPress para que lo vean.
Necesito que me ayuden con elegir otro Theme que me sirva para una banda de musica y que ojala el constructor sea Elementor, o si no se puede obtener un Theme actualizado seria la devolución del dinero.
Mi correo electrónico es [email protected]. Agradezco u gentil colaboración.
I made some adjustments to the code and updated plugins, also imported the demo data. The only issue is that I couldn't import media files, so some images cannot be loaded. Could you add your own images?
Please also make sure to clear the browser cache manually.
...now I don't have access to anywhere. What could it be?
Could you send us a screenshot of what's on the screen?
I installed the current version of WPBakery that is working. Could you check? You can use any page builder, but our theme was built to use WPBakery Page Builder.
Ok, the plugins it's ok, but... We would need to update the plugin called Redux framework but I don't know if we can update it directly there, I mean if it generates errors since I remember that at the beginning I updated that framework and it told me that the version was not compatible with the theme
Hola buenas noches. El dia de hoy compre el Theme "" en Themeforest, antes de comprarla estaba mirando el constructor, pero por ningun lado decia, el cual lo compre para comenzar el proyecto y al instalarlo me di cuenta que el constructor que viene el Theme es Visual Composer, el cual esta se encuentra obsoleto, ya que no existe hoy en día. Envío pantallazo del mensaje que me envia WordPress para que lo vean.
Necesito que me ayuden con elegir otro Theme que me sirva para una banda de musica y que ojala el constructor sea Elementor, o si no se puede obtener un Theme actualizado seria la devolución del dinero.
Mi correo electrónico es [email protected]. Agradezco u gentil colaboración.
Attached files: Version Obsoleta de Plantilla.jpg
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix the issue on the server.
Best Regards,
Jelly Team
I made some adjustments to the code and updated plugins, also imported the demo data. The only issue is that I couldn't import media files, so some images cannot be loaded. Could you add your own images?
Please also make sure to clear the browser cache manually.
Best Regards,
Jelly Team
...now I don't have access to anywhere. What could it be?
Could you send us a screenshot of what's on the screen?
I installed the current version of WPBakery that is working. Could you check? You can use any page builder, but our theme was built to use WPBakery Page Builder.
Best Regards,
Jelly Team
/wp-admin redirects to https://account.one.com/. Can we access the website?
Best Regards,
Jelly Team
Yes, but I modify this url, for the access with wp-admin. I activate now
I update both plugins. Please check and let me know.
Best Regards,
Jelly Team
Ok, the plugins it's ok, but... We would need to update the plugin called Redux framework but I don't know if we can update it directly there, I mean if it generates errors since I remember that at the beginning I updated that framework and it told me that the version was not compatible with the theme
https://ticksy_attachments.s3.amazonaws.com/Version%20Obsoleta%20de%20Plantilla_675cda4c549ed.jpg
These are warnings. Do they make the website stop working?
Best Regards,
Jelly Team
Please allow us some time to make sure that the latest version of Redux works with the theme. We'll update you ASAP.
Best Regards,
Jelly Team