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  Public Ticket #3803299
theme issues
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Comments

  • Herb started the conversation
    January 18, 2025 at 5:15am

    Hello, I just bought this theme and working on it.. it seems like the autoplay feature for mp3 is not working. Also I notice a difference in computers and browsers that dont show the same slider images, logo etc.

    What is the problem here? Help!

    Herb

  •  862
    Jelly replied
    January 19, 2025 at 7:30pm

    Hello,

    There is an issue with autoplay and browser restrictions:

    Uncaught (in promise) NotAllowedError: play() failed because the user didn't interact with the document first. https://goo.gl/xX8pDD

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team