I've installed the theme as directed but whenever i go to the customise on the dashboard i get a error message and cannot move forward. I'm a bit of a newbie but having installed other themes and not had this problem i feel it is something i need help with.
Also it seems that the demo data has been loaded, but not media files. I can try re-importing it, but I need to delete all the current data. Or you can simply assign your own media files.
I've installed the theme as directed but whenever i go to the customise on the dashboard i get a error message and cannot move forward. I'm a bit of a newbie but having installed other themes and not had this problem i feel it is something i need help with.
Attached files: Screenshot 2025-01-24 at 23.01.01.png
Hello,
Could you please send us wp-admin login/password and website url as a private message?
I am going to fix this.
Best Regards,
Jelly Team
Please check now. It should work.
Also it seems that the demo data has been loaded, but not media files. I can try re-importing it, but I need to delete all the current data. Or you can simply assign your own media files.
Best Regards,
Jelly Team
Do you want me to re-import the demo data or the refund? Please let me know.
Best Regards,
Jelly Team
Please contact ThemeForest about the refund.
Best Regards,
Jelly Team