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  Public Ticket #850969
Page content not loading until user scrolls
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  • Brandy started the conversation

    www.kinian.net

    Header image will not appear until you scroll the page.  When first loading the page all that will appear on the screen is the menu in the top right.

    Also, how do you remove the "screen door" effect on the header image?  We would like a clean image without the dark overlay.


    Thanks!

  • Brandy replied

    We have resolved the non loading of the header issue, however, the header seems to load incredibly slow no matter what images are placed in it.  Even when left blank the header load time lags way behind the rest of the site.

  •  840
    Jelly replied

    Hi,

    To remove the overlay, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    .overlay {display: none;}

    Best Regards,
    Jelly Team

  • Brandy replied

    Great thank you.  We also have a background video on our site and it only displays if the web browser is full screen.  How do we get the video to display on all browsers?

  •  840
    Jelly replied

    Hi,

    Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    @media only screen and (max-width: 1280px){
    .section.player {
    display: block;
    }
    }

    Best Regards,
    Jelly Team

  • Brandy replied

    Thanks so much!!

  •  840
    Jelly replied

    Hi,

    Glad it’s working for you now. Do you still need my help?

    Best Regards,
    Jelly Team