Hello. On my website courthousecafe1200.com, the visual composer for my menu used to work, and a couple months ago it just disappeared and stopped working. Luckily the menu items are still on the website, but its difficult to edit when you are unexperienced in Wordpress. So I was paying people to change it for me. But I really do need to have this fixed asap, so please let me know what I can do.
The new package come with new version of visual composer and in this video, we had instruction how to get it and update it. Please check the video slowly.
My recommended if you can't sure about it, please create a test site with similar your clients site and update it first, if everything work good in your test site then update it on clients site.
I had someone update my site on a test site, and now the person that did that is saying I have to buy visual composer again for the updated version. Why should I have to purchase that if you guys said you provided it?
Hello. On my website courthousecafe1200.com, the visual composer for my menu used to work, and a couple months ago it just disappeared and stopped working. Luckily the menu items are still on the website, but its difficult to edit when you are unexperienced in Wordpress. So I was paying people to change it for me. But I really do need to have this fixed asap, so please let me know what I can do.
Thanks.
Hi,
Because the visual composer need update, so you will need update it to the last version in our theme now.
Please download the latest version on themeforest and follow this video: to update our theme and plugin in your website.
Best Regards,
Jelly Team
Well visual composer came with the theme, so I can't update it I don't think... What do I do?
Hi,
The new package come with new version of visual composer and in this video, we had instruction how to get it and update it. Please check the video slowly.
Best Regards,
Jelly Team
So if I update the site, nothing will happen to the site correct? I can't have that happen, since its a clients website..
Hi,
My recommended if you can't sure about it, please create a test site with similar your clients site and update it first, if everything work good in your test site then update it on clients site.
Best Regards,
Jelly Team
I had someone update my site on a test site, and now the person that did that is saying I have to buy visual composer again for the updated version. Why should I have to purchase that if you guys said you provided it?
Hi,
It just the promote from visual composer. You don't need buy it. We will update it in next time with latest version of visual composer.
Best Regards,
Jelly Team