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  Public Ticket #869714
Activate and Update visual composser
Closed

Comments

  •  2
    Parichay started the conversation

    Hello

    I have bought the above mentioned theme which include visual composer. Now it show to update the visual composer but when i am trying to update its show message to active the copy of visual composer.  When i am trying to active it ask for license but unfortunately i don't have license. PLease help me. 

    One more thing I need to update my wordpress to 4.5.6 if update my wordpress the theme and visual composer will work properly. please let me know then i will update the wordpress because  site is live and can't afford if anything goes wrong.

    Looking forward to hearing from you .

    thanks

    Pari.

     


  •  850
    Jelly replied

    Hi,

    1. Please check: Visual Composer License.

    2. If you website is live, so please clone your main site with: duplicator plugin - https://wordpress.org/plugins/duplicator/, then update your clone site first, make sure everything work good in clone site so you can update for you main site.

    Best Regards,
    Jelly Team