Okay
  Public Ticket #872862
questions
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Comments

  •  2
    Robert started the conversation

    Hello guys,

    I have some questions about mistakes what i had found.

    1. I could not set the twitter ID . I have tried several ID does not work.

    2. Gallery filters do not work. just work on ALL.

    3. The visual compose contact form plugin setting doesn´t work.

    4. The music player is distorted in the cell.

    Note: The images used are a preview.

  •  850
    Jelly replied

    Hi,

    1. Please use the twitter widget, not twitter id. You can check it here: https://twittercommunity.com/t/how-do-you-get-twitter-widget-id/20498.

    2. Do you try add your type in: Multimedia -> Type, then add to your gallery post and it still not work?

    3. The contact form use hard code so you can't change it in wordpress dashboard. If you want change it, you can check this file: \muziq-jellythemes-plugin\blocks\jellythemes.contact-form.php

    4. What device you using to check music player problem?

    Best Regards,
    Jelly Team

  •  2
    Robert replied

    1. Be ready.

    2. Yes I did.  But still not work.

    3. The problem is when I do click in the button "SEND". Could you please review it.

    4. Iphone and Android, The time of the song does not appear in these devices.

  •  850
    Jelly replied

    Hi,

    1. Maybe you can provide wplogin so I can check it?

    2. Sorry, seems there missed in code, please provide ftp. I will update it for you.

    3. Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    @media screen and (max-width: 768px) {
    .player.horizontal .audiojs .scrubber {width: 280px !important;}
    }
    @media screen and (max-width: 667px) {
    .player.horizontal .audiojs .scrubber {width: 280px !important;}
    }
    @media screen and (max-width: 480px) {
    .player.horizontal .audiojs .scrubber {width: calc(100% - 200px) !important;}
    }

    Best Regards,
    Jelly Team

  •   Robert replied privately
  •  2
    Robert replied

    it is possible to translate the text dates into Spanish ?

  •  850
    Jelly replied

    Hi,

    I tried fixed bug in your website, but it's complex to do, so I need our developer take a look on it. Please wait and patience for us.

    Best Regards,
    Jelly Team

  •  2
    Robert replied

    Hello, in 2 weeks ago I don't have get any answer to repare the bugs in my site. If you can´t help me, please tell me right now.

  •  2
    Robert replied

    I need to repair the bug in the contact form please, I need a solution please it is urgent

  •  850
    Jelly replied

    Hi,

    Everything updated in our theme, please download new package on themeforest and update with my video, these steps are similar.

    I'm sorry so much for delay.

    Best Regards,
    Jelly Team

  •  2
    Robert replied

    Hello Still it has errors. 

    1. In the Gallery, when it is in mode responsive for mobile devices, the titles of filters appear without space and the Contact Form appear a error when it do click on the send button (in Android and IOS phones).

  •  850
    Jelly replied

    Hi,

    1. The gallery filter problem, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    @media screen and (max-width: 568px) {
        .filters li {
            width: 100%;
        }
    }

    2. The problem with the button submit, maybe you can provide wplogin so I can check it? Please use private reply to send your information.

    Best Regards,
    Jelly Team