There are sections on the default home page that show up twice, also where do we go to make changes to add or subtract sections in visulal composer, when i click edit page with visual composer it says the page is blank when clearly that isn't the case.
Have you updated the twitter as yet? If so provide dl link and installation instructions. DO NOTt wish to start site from scratch, hoping update is modular. Thanks.
will you answer my complaints I'm starting to get upset. Going to write BAD review if you cant resolve issue or ask for refund....... This is irritating.
I don't know why the package not work, please provide the ftp information too. But the twitter will need username not widget id, only twitter username.
To change the order, please use order option in wordpress page:
If you can't do it, please let me know what the section you want move. I will check and help you do it.
We will response within 24 hours from Monday -> Friday. Please don't comment in other tickets. Please focus in your tickets only so we can help you sort everything you need out soon.
Such as my replied, please comment in your ticket. If you made other comment in other ticket. I will remove it because it's made us can't know what you want.
I'm confused now. You still want use our theme or you want refunds? If you want use our theme, please update screenshots for the problem with navigation in revolution slider. I will check it for you.
The twitter will need update code and I don't know why it not work for you, so please provide wplogin again so I can update it for you.
1. To add the filter, please add category in Multimedia and add posts to each category, it will filter by category.
2. The revolution slider can't work because the file name: Art-à-la-Folie-Background-Template, please check your image and use the file name without charater: à, this is the problem.
There are sections on the default home page that show up twice, also where do we go to make changes to add or subtract sections in visulal composer, when i click edit page with visual composer it says the page is blank when clearly that isn't the case.
Hi,
Please change and edit the content in child page. If you want subtract section from homepage, please remove it or unselect parent page in that page.
Please provide wplogin so I can check your problem, please use private reply.
Best Regards,
Jelly Team
Where can I send the information to privately?
Hi,
Please use private reply, you can see it in right hand of reply box or check my screenshot to see it.
Best Regards,
Jelly Team
have you fixed the issue with twitter?
Have you updated the twitter as yet? If so provide dl link and installation instructions. DO NOTt wish to start site from scratch, hoping update is modular. Thanks.
Hi,
Yes, the twitter had updated, please download the latest version on themeforest and follow this video, to update our theme and plugin in your website.
Best Regards,
Jelly Team
this video is of no help because it has different path names etc. Please upload video on twitter update only.
How do I move sections down or up levels???
will you answer my complaints I'm starting to get upset. Going to write BAD review if you cant resolve issue or ask for refund....... This is irritating.
Hi,
I don't know why the package not work, please provide the ftp information too. But the twitter will need username not widget id, only twitter username.
To change the order, please use order option in wordpress page:
If you can't do it, please let me know what the section you want move. I will check and help you do it.
We will response within 24 hours from Monday -> Friday. Please don't comment in other tickets. Please focus in your tickets only so we can help you sort everything you need out soon.
Best Regards,
Jelly Team
when i change the twitter order it just turns the section to a white blank space.... SO this does not work either.
Hi,
My mistake, I had missed one file. Please download last version of script and update it too. The file need update in:
I had tried in my side and it's work good now, so if it not work, please provide ftp information. I will try update it for you.
Best Regards,
Jelly Team
Hi,
Such as my replied, please comment in your ticket. If you made other comment in other ticket. I will remove it because it's made us can't know what you want.
The full file path:
Best Regards,
Jelly Team
DOES NOT WORK. UPDATED TO CORRECT FILE PATH. JUST GET BLANK SECTION....
Hi,
Please provide correct wplogin, I will update it for you. I tried your wplogin in previous comment and it's wrong.
Best Regards,
Jelly Team
I AM SO FED UP WITH THIS THEME. I WANT REFUND.
ALSO NAVIGATION IS UNDER NEATHER REVOLUTION SLIDER.....HOW DO I FIX THIS.
Hi,
For refund, please contact Envato directly. We are not permitted to do any sale related activity.
Best Regards,
Jelly Team
Hi,
I'm confused now. You still want use our theme or you want refunds? If you want use our theme, please update screenshots for the problem with navigation in revolution slider. I will check it for you.
The twitter will need update code and I don't know why it not work for you, so please provide wplogin again so I can update it for you.
Best Regards,
Jelly Team
NAVIGATION IS MISSING. I BELIEVE IT IS UNDER SLIDER REVOLUTION LAYER...
Hi,
Please check your website, I had updated the script and the twitter working now.
I had updated the home page. The coming soon page not showing the navigation, the correct should be: Page photo slider.
Please check your website now.
Best Regards,
Jelly Team
Thanks. It works on chrome browser however revolution slider is not displaying on safari on clients browser at all now........Please help.
Thanks. It works on chrome browser HOWEVER revolution slider is NOT WORKING on safari on clients browser at all now........Please help.
Hi,
Maybe I can disable the coming soon plugin and jetpack to check the problem?
Best Regards,
Jelly Team
Still not functioning on Safari. Also on the Latest Media page, how to I edit the media tabs/links
Hi,
1. To add the filter, please add category in Multimedia and add posts to each category, it will filter by category.
2. The revolution slider can't work because the file name: Art-à-la-Folie-Background-Template, please check your image and use the file name without charater: à, this is the problem.
Best Regards,
Jelly Team