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  Public Ticket #883199
Map doesn't show up
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Comments

  •  2
    Matteo started the conversation
    September 6, 2016 at 8:59pm

    Hello, I have a problem about the map on my Elixir webpage. It worked perfectly some time ago but now the map expired and it doesn't show up. The site that I'm working on is http://www.ticonoscono.com/Milione/index.html

    How can I solve that? If you need the code of the page please let me know.

    Thanks, Matteo

  •  840
    Jelly replied
    September 7, 2016 at 4:08am

    Hi,

    Please replace the script for map section with my script:

    <script type="text/javascript" src="http://maps.google.com/maps/api/js?key=AIzaSyCiIMMCMPwPnZPz-6J2139qSwTo6IAHeR4"></script>

    It will resolve your problem with maps.

    Best Regards,
    Jelly Team

  •  2
    Matteo replied
    September 7, 2016 at 10:54am

    I copied the code that you gave to me but it's not working yet.

    Thanks, Matteo

  •  840
    Jelly replied
    September 7, 2016 at 3:14pm

    Hi,

    Please check your coordinates in plugins.js file.

    var latlng = new google.maps.LatLng(10.882190,44.778090,);

    The correct:

    var latlng = new google.maps.LatLng(10.882190,44.778090);

    Best Regards,
    Jelly Team

  •  2
    Matteo replied
    September 8, 2016 at 11:04am

    I tried but it's not working yet...

    So sorry

    Thanks, Matteo

  •  840
    Jelly replied
    September 8, 2016 at 3:19pm

    Hi,

    Maybe you can provide ftp information so I can try it with my self? Please use private reply to send your information in public ticket.

    Best Regards,
    Jelly Team

  •   Matteo replied privately
  •  840
    Jelly replied
    September 9, 2016 at 2:33am

    Hi,

    Maybe you can check it again? Because I can't login with this information.

    Command: USER [email protected]
    Response: 331 Password required
    Command: PASS *********
    Response: 530 User cannot log in.
    Error: Critical error: Could not connect to server

    Best Regards,
    Jelly Team

  •   Matteo replied privately
  •  840
    Jelly replied
    September 9, 2016 at 3:18pm

    Hi,

    I tried with my self and change the coordinates and it's work good. Maybe the problem come from your coordinates. Maybe you can try the coordinates default to see it work or not in your side.

    40.6700, -73.9400

    My demo here: http://jelly.tienloc.net/html/Milione/

    You can try get your coordinates here: http://www.latlong.net/.

    Best Regards,
    Jelly Team

  •   Matteo replied privately
  •  840
    Jelly replied
    September 12, 2016 at 5:10pm

    Hi,

    In the menu.html page, please change:

    <li class="page-scroll menu-item current"><a href="#menu">Menu</a></li>

    Then update the default.js in js folder with my file.

    Best Regards,
    Jelly Team

  •  2
    Matteo replied
    September 12, 2016 at 5:42pm

    I tried but some of them sometimes work and other doesn't.

    http://www.ticonoscono.com/Milione/index.html#ristorante


    Don't really know what could be the problem


    Thanks a lot,

    Matteo

  •  840
    Jelly replied
    September 12, 2016 at 5:47pm

    Hi,

    I think the problem come from the scroll menu script, I meet some cases with similar problem and sometime it work and sometimes not. We don't found the problem and honestly, it's very difficult to debug it because nothing happen in our side.

    Best Regards,
    Jelly Team