I am entering valid YouTube urls and the previews show but then get a "Unable to resolve the server's DNS address." when I go to the website gallery and select the video.
Vimeo plays fine. What am I doing wrong? See attached screen shots.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme, thank you very much!!
Hi,
I am entering valid YouTube urls and the previews show but then get a "Unable to resolve the server's DNS address." when I go to the website gallery and select the video.
Vimeo plays fine. What am I doing wrong? See attached screen shots.
Hi,
Please use full url like this:
Best Regards,
Jelly Team
Got it. Working, thanks! John
Hi,
No problem, do you still need my help?
Best Regards,
Jelly Team
Not on this item, please close. Thank you!
Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme, thank you very much!!
Best Regards,
Jelly Team