Okay
  Public Ticket #893179
Font
Closed

Comments

  •  2
    Patrick started the conversation

    I am having issues with the colors of the installation not working properly. All the font colors are set to white and I can't seem to change it at all.


    http://padraigoc.altear-rpg.com/

  •  850
    Jelly replied

    Hi,

    I see the coming soon page, maybe you can provide wplogin so I can check it?

    Best Regards,
    Jelly Team

  •  2
    Patrick replied

    After spending the day working with the theme, I have decided sadly to ask for a refund. I'm very sorry, but I was under pressure for the sake of a project for my masters to get this complete!

  •  850
    Jelly replied

    Hi,

    Our policy don't let you demand a refund because the files are already downloaded in your computer, all our themes had been tested before, but can happen that sometimes they got some bug, for that we have our support team that works helping users and developing new updates and patches to improve our products.

    Best Regards,
    Jelly Team

  •  2
    Patrick replied

    So even if I delete the files I am unable to ask for a refund? This seems highly irregular, especially since the purchase was only a few days ago.

  •  850
    Jelly replied

    Hi,

    I'm sorry, it's our policy and I can't do anything. Sorry for inconvenience.

    Best Regards,
    Jelly Team