Hi, I recently purchased your theme. I activated it but it doesn't have a front page (widget) -> the main page gets redirected automatically to my pre-existing content. I don't mind sending credential to log into to take a look.
This could be the case, as we encountered problems when trying to upload the theme. Please let me know what I need to upload to into the theme profile.
I'm sorry but I don't understand what do you want mentioned, what is theme profile?
Also, when you import our demo xml files, just need change some setup and the same structure will available. I can help you do it, please provide wplogin if you need help to setup it.
The sample data will include the each contact in each page. To create it will need a lot of time, the simple way is create a new website so I can import it for you.
Or do you know how to use duplicator? I can create duplicator package so you can setup it such as a test site and check our setup.
The test site will like: youdomain/test (the source code will available in test directory). I hope you understand what I mean.
Hi, I recently purchased your theme. I activated it but it doesn't have a front page (widget) -> the main page gets redirected automatically to my pre-existing content. I don't mind sending credential to log into to take a look.
Thanks,
Terry
is it possible to get the theme to look like this - http://www.jellythemes.com/themes/epicwp/multipage-home-video-background/?
Hi,
Yes, it's possible, do you want use sample data, I can provide xml for you so can get a demo site like this.
For the old site still show up, maybe you don't setup our theme in correct domain and directory contain this source code?
Best Regards,
Jelly Team
This could be the case, as we encountered problems when trying to upload the theme. Please let me know what I need to upload to into the theme profile.
Thanks,
Terry
Hi,
I'm sorry but I don't understand what do you want mentioned, what is theme profile?
Also, when you import our demo xml files, just need change some setup and the same structure will available. I can help you do it, please provide wplogin if you need help to setup it.
Best Regards,
Jelly Team
Hi,
I see your website don't have sample data. Maybe I can reset your current data to import demo data?
Best Regards,
Jelly Team
Would can't implement it to use our underlying data? I don't want to lose this data and I would like to integrate it into the site.
Terry
Hi,
Maybe you can provide ftp information? I need check the folder name. I see it's incorrect so our theme can't work properly.
Please use private reply to send your information in public ticket.
Best Regards,
Jelly Team
Hi,
I had changed the source code correct now. But to make your website work like our preview will need sample data.
Maybe you can create a site for sample data? I will import in this site, so you can check our setup and setup with your own in main site.
Best Regards,
Jelly Team
what exactly do you need me to create for sample data? It does seem like the website takes a long time to load? Any reason why?
Terry
Hi,
The sample data will include the each contact in each page. To create it will need a lot of time, the simple way is create a new website so I can import it for you.
Or do you know how to use duplicator? I can create duplicator package so you can setup it such as a test site and check our setup.
The test site will like: youdomain/test (the source code will available in test directory). I hope you understand what I mean.
Best Regards,
Jelly Team