Okay
  Public Ticket #900214
Purchase code problem
Closed

Comments

  •  2
    Ana Tvrdeic started the conversation

    Why am I having problems with support when I added the purchase code normally, like everyone else?

    I need help with my template NOW!

    I registered with [email protected], but now had to use my other email since you somehow said my purchase code is not attached and I can not submit new tickets! I bought this template!!!

  •  850
    Jelly replied

    Hi,

    Our support system need connect with envato account to check license code. I see you're valid now, please tell me know your problem in next reply.

    Best Regards,
    Jelly Team