Okay
  Public Ticket #901075
Mail utf8
Closed

Comments

  •  2
    Manos started the conversation

    Hello.

    The contact form won't work for greek language. "???" appear instead of characters.

    Thank you.

  •   Manos replied privately
  •  850
    Jelly replied

    Hi,

    1. I can see the words work good in your website when I checked it.

    2. For the social icons issue, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    @media only screen and (max-width: 795px) {
    .footer-container .social-ico { float: left;}
    }

    Best Regards,
    Jelly Team

  •  2
    Manos replied

    Hello.

    1. I mean that when the user sends a message through the form in greek language, the characters arrive in the email as "???".

    2. That didn't work. In your template you use "divs" for the social icons, but in one ticket you said that you have to use "<a" if you want the icons to be linkable. This didn't work. See attachment. 


    Thank you.

  •  2
    Manos replied

    Sorry. The second worked!!

    Just answer me for the 1st issue.

    Thank you!

  •  850
    Jelly replied

    Hi,

    1. Please provide ftp information, I will check it with my self.

    2. Sorry, I had mistake when think it's the sonorama wordpress version, but the custom style still similar, but the path to add custom css is: sonorama -> css -> main.css, please put it in the end of the file. Please clear caches and cookies then check it again.

    Best Regards,
    Jelly Team

  •   Manos replied privately
  •  850
    Jelly replied

    Hi,

    I had sent your ticket to our developer to check, I hope they can do something to help you sort it soon.

    Best Regards,
    Jelly Team

  •  2
    Manos replied

    Ok, thank you!

    I'll be waiting for your feedback...

  •  850
    Jelly replied

    Hi,

    My developer check it and confirmed it's working now, maybe you can check with yourself?

    Best Regards,
    Jelly Team

  •  2
    Manos replied

    It didn't worked, but I did a little change and it did! 

    In order to know what to fix it for the next time,

    in the file "mail.php" the line 

            $headers .= "Content-Type: text/html; charset=ISO-8859-7" . "\r\n";

    must be changed to :

            $headers .= "Content-Type: text/html; charset=utf-8" . "\r\n";


    Anyway! It works now. Thank you for the effort!

    You 'll get a 5 star rating from me!

  •  850
    Jelly replied

    Hi,

    Glad it's working for you now, do you still need my help?

    Best Regards,
    Jelly Team

  •  2
    Manos replied

    No, thanks again!

    Have a good day!

  •  850
    Jelly replied

    Hi,

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    Best Regards,
    Jelly Team