I tried add the action in the form, maybe you can check with your hosting provider if they had block the php mail function or spam filter so the mail can't delivery?
Hi, I already talked to hosting provider. They say you have to use an authenticated function. The file (zip) is to help set the SMTP. Hopefully this will work! Thx
Maybe you can check your website? Our developer had change it in your website. Please add SMTP information in mail.php file:
$DEST_EMAIL="[email protected]";
$EMAIL_AUTHENTICATION="[email protected]";
$EMAIL_PASSWORD="contrasenha de cuenta de correo anterior";
$EMAIL_SERVER="localhost";
Hi, I have tried to make it work and nothing. please I need you to help me solve the issue of contact form. I talked to the hosting provider and I keep saying that is the code problem.
You could send the mail.php file. I can not find it
Hi,
You can get it in attached file.
Best Regards,
Jelly Team
Thanks.. ;)
Hi,
You're welcome, do you still need my help?
Best Regards,
Jelly Team
hi, the file does not work ;( please, help me
Hi,
The file will need some code to make it work. The default template package don't have mail file.
Please provide ftp information. I will check it for you.
Best Regards,
Jelly Team
Hi, Ok.
User FTP: [email protected]
Server FTP: ftp.catalinadiazm.com
Port FTP & FTPS : 21
password: linadiaz1553
Plis, set up the form with [email protected]
thx
Hi,
I tried add the action in the form, maybe you can check with your hosting provider if they had block the php mail function or spam filter so the mail can't delivery?
Best Regards,
Jelly Team
Hi, I already talked to hosting provider. They say you have to use an authenticated function.
The file (zip) is to help set the SMTP. Hopefully this will work! Thx
Hi,
I will need our developer help me for this problem. I will get back for you soon.
Best Regards,
Jelly Team
Hi,
Thank you very much. I hope it is resolved soon.
;)
Hi,
Maybe you can check your website? Our developer had change it in your website. Please add SMTP information in mail.php file:
Best Regards,
Jelly Team
Hi, I have tried to make it work and nothing. please I need you to help me solve the issue of contact form. I talked to the hosting provider and I keep saying that is the code problem.
I fixed the problem email. Thank you
Hi,
Glad it’s working for you now. Do you still need my help?
Best Regards,
Jelly Team