"loader page/slider header issue" (#932983) / JellyThemes

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2
david started the conversation
October 25, 2016 at 3:11am
I did an ssl verification to our site. Since then the loader page isn't working. The slider header isn't either. For the interim Ive deactivated the loader pg, but hope to get it working asap. In fact many image elements aren't showing. please advise.
850
Jelly replied
October 25, 2016 at 8:27pm
Hi,
Please provide wplogin and ftp information. I will check it for you.
Best Regards,
Jelly Team
david replied privately
david replied privately

850

Jelly replied

October 26, 2016 at 5:34pm

Hi,

I tried but seems the ftp can't upload the file:

Error: Network error: Software caused connection abort
Error: File transfer failed
Status: Disconnected from server
Status: Connecting to txretailers.org...
Status: Connected to txretailers.org
Status: Starting upload of C:\Users\Loc\AppData\Local\Temp\fz3temp-1\default.js
Status: Retrieving directory listing of "/home/e4ab3477187992/html/wp-content/themes/epic-jellythemes/js"...
Status: Listing directory /home/e4ab3477187992/html/wp-content/themes/epic-jellythemes/js
Status: local:C:\Users\Loc\AppData\Local\Temp\fz3temp-1\default.js => remote:/home/e4ab3477187992/html/wp-content/themes/epic-jellythemes/js/default.js

I tried update some files to check the problem but it's impossible to do. Maybe you can check your ftp information and permission again?

Best Regards,
Jelly Team

david replied privately
850
Jelly replied
October 27, 2016 at 5:23pm
Hi,
I had sent it to your email: [email protected]. Please check it and follow instruction to update:
Theme And Plugin Update
Best Regards,
Jelly Team
2
david replied
October 27, 2016 at 9:28pm
I did the update. It did not fix the problem.
850
Jelly replied
October 28, 2016 at 7:03am
Hi,
I had updated the script of google maps and it's work now. Please clear your cache and cookies then check it again.
Best Regards,
Jelly Team