Seems no problem with our code or functions PHP in your hosting provider but this issue maybe by the configurate in your hosting.
Some case the email will go to the email box in Cpanel or they had block function send email PHP, please contact hosting provider and try get help from them.
I just was on the a call with godaddy they said everything is fine from their end, there seems to be something wrong with our contact form. Can you test it out that everything is configured properly? I made sure to put [email protected] in all the locations and accounts needed.
I checked the code and it's work good. I'm not sure why you don't receive any emails. Maybe you can switch default form with contact form 7, it's flexible and easy to using.
Please check my screencast and you can see it is work good when I tried. Maybe you can help me with a video so I can understand what not work in your side?
When I submit the contact forum, I don't receive any email.
The email configured is [email protected] but I don't get anything in my inbox.
Hi,
Seems no problem with our code or functions PHP in your hosting provider but this issue maybe by the configurate in your hosting.
Some case the email will go to the email box in Cpanel or they had block function send email PHP, please contact hosting provider and try get help from them.
Best Regards,
Jelly Team
I just was on the a call with godaddy they said everything is fine from their end, there seems to be something wrong with our contact form. Can you test it out that everything is configured properly? I made sure to put [email protected] in all the locations and accounts needed.
Terry
Hi,
I checked the code and it's work good. I'm not sure why you don't receive any emails. Maybe you can switch default form with contact form 7, it's flexible and easy to using.
I recevied the email when I tried.
Best Regards,
Jelly Team
there seems to be something with the contact page http://shopidd.com/multipage-contact/, can you review?
This page works ok http://shopidd.com/unlimited-trial/?preview_id=616&preview_nonce=2074c3ce0b&_thumbnail_id=-1&preview=true and I receive the email no problem.
Terry
Hi,
I'm sure I received email from your contact page not from http://shopidd.com/unlimited-trial/.
Best Regards,
Jelly Team
as I mentioned in my last message this - there seems to be something with the contact page http://shopidd.com/multipage-contact/, page does not work
and http://shopidd.com/unlimited-trial/ this page works,
Please investigate why this page http://shopidd.com/multipage-contact/ doesn't work.
Hi,
Please check my screencast and you can see it is work good when I tried. Maybe you can help me with a video so I can understand what not work in your side?
My video link here: https://goo.gl/Qpo8EB
Best Regards,
Jelly Team
This was exactly what I needed, I could not find where that email was configured. I changed the email in this location and now it works.
Thanks.
Hi,
Glad it’s working for you now. Do you still need my help?
Best Regards,
Jelly Team
Can we get the attachment to show up only once when you go to the site once and that's it?
Hi,
I had discussion with my developer and It's impossible
.
Best Regards,
Jelly Team
How come the logo is showing up in the middle of this picture when I go to my blog? http://shopidd.com/blog-multipage/
I added a new Shopidd logo but it is not showing up on the blog page.
Terry
Hi,
You will need change the slider logo in Slider Option.
Best Regards,
Jelly Team