Okay
  Public Ticket #950201
CONTACT FORM
Closed

Comments

  •  2
    Oscar started the conversation
    November 9, 2016 at 8:53pm

    Hello,

    I wrote  various emails to recieve messages from the CONTACT FORM on Elixir Options > Contact/Footer info > Email for contact form* but i cant recieve the messages jet.

    Help please! Thanks

  •  850
    Jelly replied
    November 10, 2016 at 10:52am

    Hi,

    Please provide wp login so I can try with myself.

    Best Regards,
    Jelly Team

  •   Oscar replied privately
  •  850
    Jelly replied
    November 11, 2016 at 11:21am

    Hi,

    I got this message:

    The granazul.com.mx page isn’t working
granazul.com.mx is currently unable to handle this request.
HTTP ERROR 500

    Maybe you can check your website again?

    Best Regards,
    Jelly Team

  •  2
    Oscar replied
    November 11, 2016 at 7:24pm

    Please, can you try again? Now the page its working correctly

  •  850
    Jelly replied
    November 14, 2016 at 9:53am

    Hi,

    Seems no problem with our code or functions PHP in your hosting provider but this issue maybe by the configurate in your hosting.

    Some case the email will go to the email box in Cpanel or they had block function send email PHP, please contact hosting provider and try get help from them.

    Best Regards,
    Jelly Team

  •  2
    Oscar replied
    November 17, 2016 at 10:56pm

    How can i change PHP to SMTP function to send mail?

  •  850
    Jelly replied
    November 18, 2016 at 7:56am

    Hi,

    The best way is you can try using contact form 7 instead default form.

    Best Regards,
    Jelly Team