Okay
  Public Ticket #954358
Where is all the content?
Closed

Comments

  •  2
    Joelle Bohadana started the conversation

    Hi, 

    I don't see any of the features advertised on the theme after having purchased and downloaded it! Where is the visual composer/drag n'drop? I successfully installed the theme and imported content but the back end is bare- there are no page layout options, only 1 to choose from and you can't do much with it. 


    Help!

    Joelle 

  •  850
    Jelly replied

    Hi,

    The content will under the page with section name.

    E.g: if you want edit the about content, please go to about page in backend.

    We're provide some screenshot to make you understand it better. Please check our document in documentation -> index.html (click to open it on browser and read).

    Best Regards,
    Jelly Team

  •  2
    Joelle Bohadana replied

    I have no idea what you just said... there are a bunch of typos in your response. Where is the visual composer/drag n' drop? I don't see anything in the back end. I have no idea what you're talking about, and the where is the documentation section? 

    If you're confused please look at my back end at stenvironmental.com 

    (If this issue is unresolved by today, I'll have to purchase another theme, and uno


  •  2
    Joelle Bohadana replied

    I really need an answer. I have to deliver layout to a client and will choose another theme if i'm not getting proper support with this one. 

  •  850
    Jelly replied

    Hi,

    Please check my screenshot for the content.

    For the documentation, if you have full package, you will see the documentation folder, please check it.

    Best Regards,
    Jelly Team

  •  2
    Joelle Bohadana replied

    Please issue me a refund. I don't have any templates available. This theme is blank - there are no page templates.. I can't work with this. Thank you. 

    Is it possible the theme wasn't installed properly? Please check my back end, I need you to see what I'm referring to. 

  •  850
    Jelly replied

    Hi,

    Maybe you can provide website url and wplogin then I will import demo data for you.

    Please choose demo version you want here: http://jellydemos.com/wordpress/build/landing/ and let me know demo version you want.

    Best Regards,
    Jelly Team

  •   Joelle Bohadana replied privately
  •  850
    Jelly replied

    Hi,

    I had updated your website, but I see these some setting in your website will impact to your website like: jetpacka plugin will impact to our default form.

    In Settings -> Reading -> Search Engine Visibility, you're enable it, this mean your website will stop allow web crawler from Google and other search stuff and no one will see your website when search it.

    Best Regards,
    Jelly Team