I can't configurate the contact form in this template (I'm sending you my mail.php), and there are no instructions about it in the documentation. Can you please give me a hand?
thanks for the link, but I've just tried and it doesn't solve the problem. The form still sends me to an empty page with the url http://tunomusic.com/mail.php
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme, thank you very much!!
What is the fix - I am having the exact same issue - you also need to add it to the download package then as that is where I got the download with the error. What is the fix ?
I can't configurate the contact form in this template (I'm sending you my mail.php), and there are no instructions about it in the documentation. Can you please give me a hand?
Thanks
Hi,
This mean you don't receive your email after submit? May you can provide ftp information so I can check it?
Best Regards,
Jelly Team
Hi,
I receive the email after submit, but when I hit submit on the website, it sends me to a blank page.
What do you mean by ftp info? do you need a ftp user?
Hi,
Ah, you can check the configuration in here:
Email configuration
Best Regards,
Jelly Team
thanks for the link, but I've just tried and it doesn't solve the problem. The form still sends me to an empty page with the url http://tunomusic.com/mail.php
Hi,
Please provide me the ftp information to login in your source code, I will check it and correct it for you.
Best Regards,
Jelly Team
Hi,
Seems the ftp information wrong, maybe you can check your password again:
Best Regards,
Jelly Team
Hi,
I had updated it correct for you now, please check your website.
Best Regards,
Jelly Team
yes, it's working now. Thank you very much!!
Hi,
Glad it’s working for you now. Do you still need my help?
Best Regards,
Jelly Team
No, thank you. The problem it's solved
Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme, thank you very much!!
Best Regards,
Jelly Team
What is the fix - I am having the exact same issue - you also need to add it to the download package then as that is where I got the download with the error. What is the fix ?
Hi,
I will help you in your ticket, please keep update in your ticket.
Thank you, this ticket is closed!
Best Regards,
Jelly Team