Okay
  Public Ticket #988875
technical
Closed

Comments

  •  2
    Sanjay started the conversation

    Couldn't find any way to add discography 
    Tour dates widget on visual composer is listed under depreciated.

    I need assistance ASAP
  •  840
    Jelly replied

    Hi,

    Please make sure you have track post and album post, then the discography can appear.

    If you want, I can help you import our demo data so you can change it with your own.

    Best Regards,
    Jelly Team

  •  2
    Sanjay replied

    what about "Tour dates widget on visual composer is listed under depreciated"?

  •  840
    Jelly replied

    Hi,

    I'm confusion with your question now, if you want display the tour dates, you will need add events post first.

    Best Regards,
    Jelly Team

  •  2
    Sanjay replied

    I've been having really tough time with this theme. My apologies if I'm being unable to understand the functionality but here are some of the issues I am going through,

    Discography- Didn't see option anywhere to make the album clickable to purchase just like in your demo theme. 

    Videos- Having tough time figuring out the videos to be working in the gallery section. Created a category and uploaded a video but not working. Do i need to pull through shortcodes somewhere, if yes how can it be done?

    In your demo theme, everything looks perfect but my site has this issue always that the artist section does not show up. I always have to refresh the page. Please see the attached

    I believed functionality for all the features as shown in your demo theme should be there so that I can update easily. But many things are not being seen. 

    Can you give my your demo theme's wp admin access ( demo access) so that I can go through it understand, if possible. 

    Last time you said that you can help me out importing your demo data. How is it done?

    I would really appreciate if you could resolve the issues soon.

    Thanks,

  •  840
    Jelly replied

    Hi,

    I'm so sorry for late, my country in lunar new year, so we don't working in few days.

    Yes, I can import demo data for you, just give me wplogin, I will import it for you and make everything look like our demo.

    Please choose demo you want in here: http://jellydemos.com/wordpress/muziq/landing. Then I will import demo you want in your website, you just need edit content and image.

    Please backup everything you want in your website, because I will reset your website to import it, it will lose all current content in your website.

    Best Regards,
    Jelly Team