Public Tickets
Davron
Problem wiht upload picsClosed
Elixir - Restaurant WordPress Theme
Updated September 1, 2016 at 8:06pm
2
Most recent comment from Jelly Theme:Hi,Maybe you can provide wplogin and some screenshot to help me know what going on?Please use private reply to send your information.
pablo
font, and delete elementClosed
Elixir - Restaurant WordPress Theme
Updated August 29, 2016 at 7:33pm
2
Most recent comment from Jelly Theme:Hi,1. If you want use the custom font with font face or test with some font type plugin, because it will need customization, so we can't provide support for it.2. Please add the css code in the path: ...
Martin
Visual ComposerClosed
Elixir - Restaurant WordPress Theme
Updated August 29, 2016 at 8:17am
2
Most recent comment from Jelly Theme:Hi,
Please don't open multip tickets, we will provide support from: Monday - Friday, so please update your ticket in here:
https://jellythemes.ticksy.com/ticket/87325
pablo
tablet formatClosed
Elixir - Restaurant WordPress Theme
Updated August 26, 2016 at 10:32pm
2
Most recent comment from Jelly Theme:Hi,Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
@media only screen and (max-width: 1024px) {.logointro img { width: 125px;}}
Parichay
Activate and Update visual composserClosed
Elixir - Restaurant WordPress Theme
Updated August 24, 2016 at 11:19am
2
Most recent comment from Jelly Theme:Hi,1. Please check: Visual Composer License.2. If you website is live, so please clone your main site with: duplicator plugin - https://wordpress.org/plugins/duplicator/, then update your clone sit ...
Giacomo
How to edit parent part of page permalink?Closed
Elixir - Restaurant WordPress Theme
Updated August 23, 2016 at 12:42pm
6
Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Lorenzo George
Visual Composer Closed
Elixir - Restaurant WordPress Theme
Updated August 18, 2016 at 9:20am
8
Most recent comment from Jelly Theme:Hi,It just the promote from visual composer. You don't need buy it. We will update it in next time with latest version of visual composer.
Rosen
SliderClosed
Elixir - Restaurant WordPress Theme
Updated August 17, 2016 at 3:31pm
6
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
Shariff
documentation Closed
Elixir - Restaurant WordPress Theme
Updated August 17, 2016 at 3:31pm
2
Most recent comment from Jelly Theme:Hi,1. Please check our document in documentation -> index.html (click to open it on browser and read).2. You can check Slider Option below in the home page in your website. Please check my screenshot ...
Rosen
Visual Composer and Demo VersionClosed
Elixir - Restaurant WordPress Theme
Updated August 11, 2016 at 10:12pm
5
Most recent comment from Rosen:Hi, I have solved the problem. It was from the Visual Composer and I think everything is ok now. Thanks for the reply.
Rosen
GalleryClosed
Elixir - Restaurant WordPress Theme
Updated August 11, 2016 at 9:12pm
2
Most recent comment from Jelly Theme:Hi,You can see the Photos menu on the left bar. Please create new photo post and the photo will display in gallery section.
pablo
integrate with woocommerceClosed
Elixir - Restaurant WordPress Theme
Updated August 8, 2016 at 8:57am
2
Most recent comment from Jelly Theme:Hi,Unfortunately, it is a customize. We don't provide free customize, so your request beyond our support policy. When we're release theme, we don't integrate woocommerce in our theme so it not work wi ...
Diego
Contact FormClosed
Elixir - Restaurant WordPress Theme
Updated August 8, 2016 at 8:56am
4
Most recent comment from Jelly Theme:Hi,If you can't use the default contact form, my recommended try third party plugin like contact form 7 instead default contact form.Because some case the email will go to the email box in Cpanel or t ...
Ben
Install demo themeClosed
Elixir - Restaurant WordPress Theme
Updated August 4, 2016 at 3:45pm
2
Most recent comment from Jelly Theme:Hi,Please go to ThemeForest then go to themeforest.net/downloads and download full package, it will include the demo data file you need.
David Park
Google map problemClosed
Elixir - Restaurant WordPress Theme
Updated August 4, 2016 at 3:44pm
4
Most recent comment from Jelly Theme:Hi,I had updated it now, please check your website.