Public Tickets
Batuhan Demir
Installing themeClosed
Soundlab - Music Band & Musician Template
Updated January 15, 2021 at 10:37am
4
Most recent comment from Jelly Theme:Please contact ThemeForest about this.
Hasan Azam
FeatureClosed
Soundlab - Music Band & Musician Template
Updated January 13, 2021 at 6:47pm
4
Most recent comment from Jelly Theme:At the moment tThis can only be done through the customization. Please upload it online and send us FTP access so we can check it.
sonny cruz
New-01, 02, 03Closed
Soundlab - Music Band & Musician Template
Updated December 7, 2020 at 10:12pm
9
Most recent comment from Jelly Theme:Hello GaRaDes,Could you create a new ticket with included website URL so we can check?
Valentino
RefundClosed
Soundlab - Music Band & Musician Template
Updated October 18, 2020 at 10:50pm
2
Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about this. Unfortunately, we unable to refund from here.
kris66
stop audioClosed
Soundlab - Music Band & Musician Template
Updated October 12, 2020 at 9:25am
6
Most recent comment from Jelly Theme:Hello,You need to place it in the same file.Please make sure to clean your cache.
sonny cruz
Video to play on mobileClosed
Soundlab - Music Band & Musician Template
Updated September 17, 2020 at 3:50pm
16
Most recent comment from sonny cruz:Will do ! thanks for the help ! I also own Muqiz another nice music theme.thanks again !
sonny cruz
Using the color stylesClosed
Soundlab - Music Band & Musician Template
Updated September 11, 2020 at 10:14am
4
Most recent comment from Jelly Theme:Glad to help! Please create a new ticket if you need our help in anything else.
Pfelton
Website code missingClosed
Soundlab - Music Band & Musician Template
Updated September 9, 2020 at 9:16am
8
Most recent comment from Jelly Theme:I am sorry. I thought that your were using one of our WordPress theme.Could you download the archive from the attachment, unzip it and replace /scripts/main.js with the file inside. Now clean your bro ...
Fabio
Stay in touchClosed
Soundlab - Music Band & Musician Template
Updated September 1, 2020 at 10:17am
2
Most recent comment from Jelly Theme:Hello,HTML Templates contain only design. If you want a fully working website solution please check our WordPress Themes. For example, https://themeforest.net/item/dezibel-music-band-musician-wordpr ...
Adrian
instalation problemClosed
Soundlab - Music Band & Musician Template
Updated June 11, 2020 at 10:06am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Neil Haynes
Slow loadingClosed
Soundlab - Music Band & Musician Template
Updated June 5, 2020 at 10:35am
3
Most recent comment from Jelly Theme:Hello,It takes less than 2 seconds to load the template on our test server: Could you open Developer Console and then go to Network, sort by Time https://tppr.me/JMz9l and check what can cause this ...
ThirdVisionDg
subscription formClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:17am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://colorlib.com/wp/free-bootstrap-registration-forms/
SimDaSilAlv
Album info not displaying in Discography pageClosed
Soundlab - Music Band & Musician Template
Updated May 11, 2020 at 9:10am
10
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Ed
Stylesheet missingClosed
Soundlab - Music Band & Musician Template
Updated May 6, 2020 at 9:12am
4
Most recent comment from Jelly Theme:Please contact Themeforest.
Bhaskar
SliderClosed
Soundlab - Music Band & Musician Template
Updated April 24, 2020 at 9:16am
2
Most recent comment from Jelly Theme:Hello,Please follow this guide: https://www.freecodecamp.org/news/a-guide-to-responsive-images-with-ready-to-use-templates-c400bd65c433/