Public Tickets
Marvin van Zanten
Installation ThemeClosed
Musize - A Vivid Music WordPress Theme
Updated February 4, 2024 at 7:07pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
zamirsanchez
problems importing and editing the templateClosed
Musize - A Vivid Music WordPress Theme
Updated January 28, 2024 at 7:14pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Flávio
I can't install it on wordpressClosed
Musize - A Vivid Music WordPress Theme
Updated January 15, 2024 at 1:23pm
14
Most recent comment from Jelly Theme:I imported the demo:https://baterge.com.br/home-page-video/Please check and let me know.There are elements that only available for WPBakery. You can redo everything using Elementor, but you'll h ...
device
Revolution Slider responsiveClosed
Musize - A Vivid Music WordPress Theme
Updated January 11, 2024 at 11:30am
2
Most recent comment from Jelly Theme:Hello,We are sorry for the delay. Since background images are full width/height, when you change your screen to a different ratio, it removes some parts of the image. Even on Slider Revolution demos i ...
Flávio
js_composer errorClosed
Musize - A Vivid Music WordPress Theme
Updated January 10, 2024 at 10:39am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
sarahjanemusic
Updating FontAwesome?Closed
Musize - A Vivid Music WordPress Theme
Updated September 19, 2023 at 1:04pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us ftp login/password/url to your website as a private message?
We will add the icon.
David Morris
Having problems finding the templatesClosed
Musize - A Vivid Music WordPress Theme
Updated August 29, 2023 at 8:30am
42
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
walter
import failsClosed
Musize - A Vivid Music WordPress Theme
Updated May 10, 2023 at 9:20am
10
Most recent comment from walter:Dear Sir/Madame,I am used to work with themes in this way. I run countless websites and as said, when I purchase a theme, I import the demo with no problems, and then from the demo I start recreat ...
Frank
Theme install failed on WordpressClosed
Musize - A Vivid Music WordPress Theme
Updated March 30, 2023 at 9:28pm
2
Most recent comment from Jelly Theme:Hello,Please make sure that you are installing a theme and not a template. More info https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
swavybeats13
Use with elementorClosed
Musize - A Vivid Music WordPress Theme
Updated February 27, 2023 at 10:07pm
2
Most recent comment from Jelly Theme:Hello,This is how you can delete a section with Elementor:https://www.youtube.com/watch?time_continue=14&v=4kVIipJVUZAPlease check and let us know.
Salvatore Murianni
how to use your template - homepage changesClosed
Musize - A Vivid Music WordPress Theme
Updated February 9, 2023 at 6:55pm
22
Most recent comment from Jelly Theme:Hello,
Add this code to Appearance > Customize > Additional CSS:
.menu-btn { display: none !important; }
device
Revolution Slider speedClosed
Musize - A Vivid Music WordPress Theme
Updated December 20, 2022 at 10:07pm
4
Most recent comment from Jelly Theme:Please go to /musize/assets/js/revolution/main.js, find line 146, change 9000. Make sure to clear browser's cache before checking.More info on Slider Revolution jQuery:https://www.themepunch.com ...
indianna4
I cannot change the footerClosed
Musize - A Vivid Music WordPress Theme
Updated December 15, 2022 at 2:39pm
2
Most recent comment from Jelly Theme:Hello,Please go to wp-admin > Templates > Saved Templates > Footer Blog Template > Edit > change Copyright Text.
indianna4
How do i delete the media player in my headerClosed
Musize - A Vivid Music WordPress Theme
Updated December 12, 2022 at 10:12pm
4
Most recent comment from Jelly Theme:No players on my side: see attach.Maybe the website link isn't correct?
6khollywood
Double FooterClosed
Musize - A Vivid Music WordPress Theme
Updated November 15, 2022 at 11:34am
2
Most recent comment from Jelly Theme:Hello,Have you managed to fix this?You can change the footer by going to wp-admin > Templates > Saved Templates > Footer Blog Template.