Recently you helped me out by importing the demo content from carpenter on my build theme. However, when I try to edit the content using WPBakery page builder, I don't see the schematic content or options to edit, which means I can't change anything.
I'm assuming this is linked to the fact that there is a new version of WPBakery page builder available and the plugin needs an update. Can you please take care of this.
In addition, I'm a bit worried this might happen again in the future. I bought a theme assuming the page builder would work and keep on working in the future. When this breaks after support ends (in 4 months), I don't want to be stuck with a theme that might break and become unuseable. Can you please provide perspective?
Please go to Child pages instead of Homepage and press https://tppr.me/hytay. Now you can edit a child page https://tppr.me/TzjK which represents a section of Homepage.
Dear,
Recently you helped me out by importing the demo content from carpenter on my build theme. However, when I try to edit the content using WPBakery page builder, I don't see the schematic content or options to edit, which means I can't change anything.
I'm assuming this is linked to the fact that there is a new version of WPBakery page builder available and the plugin needs an update. Can you please take care of this.
In addition, I'm a bit worried this might happen again in the future. I bought a theme assuming the page builder would work and keep on working in the future. When this breaks after support ends (in 4 months), I don't want to be stuck with a theme that might break and become unuseable. Can you please provide perspective?
Thanks!
Manu
Please go to Child pages instead of Homepage and press https://tppr.me/hytay. Now you can edit a child page https://tppr.me/TzjK which represents a section of Homepage.
Best Regards,
Jelly Team
This is not possible, I am afraid. The only way to change Homepage sections is to go to child pages that represent these sections and edit them.
Best Regards,
Jelly Team
Dear, I'm having the same issue and need to update WPBakery. Can you please send me the link again how I can update WPBakery? Thanks
Hello,
Are you referring to the website in this message: https://jellythemes.ticksy.com/ticket/2385022/#comment-12383879
Best Regards,
Jelly Team
yes indeed. Thanks
I cannot login because of the error.
Could you please send us ftp login/password/url to your website as a private message?
Best Regards,
Jelly Team