Okay
  Public Ticket #2883425
customize pages
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  • Marie Royer started the conversation

    Hi,

    First, sorry for my bad English, I'm French, I'll try to be the clearer as possible.

    I installed the theme as it was recommended in your recommendation file. 

    Now when I try to set-up and put my content, it doesn't work and I hove no idea why not. None of your screenshots and explanations are similar with my screen... (view in attachment).

    Hopefully you can help me, I'm going crazy...

    Best regards,

    Marie

     

  •  850
    Jelly replied

    Hello,

    You can find the documentation by going to ThemeForest > Account > Downloads > All Files & Documentation.

    Now in order to create pages correctly please go to Pages > create a new Page > select Template https://tppr.me/ivRGp. Now create another page and select Parent https://tppr.me/o2w1H. This is the page where you need to edit the page content by using WPBakery.

    Best Regards,
    Jelly Team

  • Marie Royer replied

    Hi, thanks for the quick answer.

    I tried what you said, but doesn't work neither. (2 screenshots)

  •  850
    Jelly replied

    Could you please send us wp-admin login/password and website url as a private message?

    I am going to create an example.

    Best Regards,
    Jelly Team

  •   Marie Royer replied privately
  •  850
    Jelly replied

    1. Please go to http://bain-marie.agency/wp-admin/post.php?post=774&action=edit and Press WPBakery: https://tppr.me/BMjGn.

    2. Start Editing the page.

    3. Since the page you edited is a child page, in order to see any change you need to go to it's parent page or http://bain-marie.agency/accueil/. Here's how it looks like with changes you made: https://tppr.me/Il3vN

    Please check and let me know.

    Best Regards,
    Jelly Team

  • Marie Royer replied

    Hello !

    Well I understand better now with the parent page etc.

    But, I still have the problem everything is white on white with WPBakery + I can't edit the tabs (view my screenshot)

  •  850
    Jelly replied

    We are sorry for the delay.

    Please don't use Front-End Edit more. The theme only supports the back-end edit more.

    Could you try following steps from https://jellythemes.ticksy.com/ticket/2883425/#comment-15306018?

    Best Regards,
    Jelly Team

  • Marie Royer replied

    Thanks, I'm mostly all good. Last question (I hope), how can I edit the footer ? 

    I would like to remove the adress, the phone and the newsletter form. In attachment, something I would like to have as a footer. 

  •  850
    Jelly replied

    Please go to Themes > Editor > footer.php > comment columns you want like this: see attach.

    Best Regards,
    Jelly Team