Public Tickets
Stephen
Contact FormClosed
EPIC - Responsive Multi-Purpose Theme
Updated October 12, 2017 at 11:42am
4
Most recent comment from Jelly Theme:Hi,I think the smtp will help you in this case, but to simple for you, I think contact form 7 is good.If you want hide the contact form, go to contact page under home page and remove the contact form ...
cskasler
Theme dont workClosed
EPIC - Responsive Multi-Purpose Theme
Updated October 5, 2017 at 3:56am
6
Most recent comment from Jelly Theme:Hi,I've updated it for you now, please check it again.
alebateducation
contact form does not workClosed
EPIC - Responsive Multi-Purpose Theme
Updated September 25, 2017 at 8:25pm
2
Most recent comment from Jelly Theme:Hi,
I'm sorry for late, maybe you can provide wplogin so I can check it?
alebateducation
Menu Responsive and video backgroundClosed
EPIC - Responsive Multi-Purpose Theme
Updated September 21, 2017 at 8:42pm
17
Most recent comment from Jelly Theme:Hi,
Sorry for late, do you still need my help? I'm have a difficult time to connect ticksy, so I can't reply in here, so sorry about it.
florin stoica
import demo contentClosed
EPIC - Responsive Multi-Purpose Theme
Updated September 13, 2017 at 9:01pm
7
Most recent comment from Jelly Theme:Hi,1. If you want change the body background, please use this custom style:
body {
background-color: type your color here !important;
}
2. Please add the css code in the path: Appearance ...
Aditya Mohan
WPBakery Visual Composer ErrorClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 30, 2017 at 10:36am
2
Most recent comment from Jelly Theme:Hi,It's show the message with visual composer plugin available in your site now. You cannot active it?
Maarten
Menu issueClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 23, 2017 at 2:23pm
12
Most recent comment from Jelly Theme:Hi,I think you can remove it in here:
epic-jellythemesincfunctions.shortcodes.php line 122The form code look like below:
' . __('Your Message Has Been Sent! Thank you ...
John
Posts Grid brokenClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:50pm
10
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.
So it's work well for you now?
John
Overlapping sectionsClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:50pm
10
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.
So it's work well for you now?
Kevin
Menus not scrolling down the same pageClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:31pm
3
Most recent comment from Jelly Theme:Hi,
- Please use custom link for one page version, custom link will like: http://youraddress/#page-slug- How do check page slug:
Click Screen Options at the top rig ...
Jun Dazai
Menu not defaulting to 'Home'Closed
EPIC - Responsive Multi-Purpose Theme
Updated August 18, 2017 at 3:42pm
5
Most recent comment from Jelly Theme:Hi,I don't know why the home menu item not working. Maybe I can deactivate third party plugins not relate with our theme to check it?
Kyle
White space after titleClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 14, 2017 at 8:07pm
4
Most recent comment from Jelly Theme:Hi,
Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
#clients .section .jt_row {
padding-bottom: 0;
}
Kyle
Footer Section RemovalClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 26, 2017 at 11:22am
2
Most recent comment from Jelly Theme:Hi,You can remove it with this custom style, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
#footer .thanks {
display: no ...
Adriana
videoClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 12, 2017 at 6:55pm
13
Most recent comment from Jelly Theme:Hi,I can see the background video in your site work well. Please check my screencast here: http://take.ms/0MmPY.
alebateducation
menu responsive and load the sections with scrollClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 3, 2017 at 9:58am
2
Most recent comment from Jelly Theme:Hi,As my replied in here: https://jellythemes.ticksy.com/ticket/1221744/, I will check it with our developer and get back for you soon.The load content with scroll, it is appearance animation, if you ...