Public Tickets
Jule
Theme DemoClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 11, 2016 at 4:35am
3
Most recent comment from Jule:I
Kristof
xml contentClosed
Build - Construction & Carpentry WordPress Theme
Updated November 10, 2016 at 11:07am
7
Most recent comment from Jelly Theme:Hi,I see you had load the demo content and it's work good in your website now. Do you still need my help?
Lino
Work's images gallery ApearanceClosed
Build - Construction & Carpentry WordPress Theme
Updated November 10, 2016 at 11:06am
4
Most recent comment from Jelly Theme:Hi,If you can give me a link so I can check it and I will send it to our developer check if I can't resolve it, this is help me understand better because I don't see it happen in my demo.
Lino
Service pageClosed
Build - Construction & Carpentry WordPress Theme
Updated November 10, 2016 at 11:04am
2
Most recent comment from Jelly Theme:Hi,You can check the backend configuration in my screenshot below.
Oscar
contact form contrastClosed
Elixir - Restaurant WordPress Theme
Updated November 10, 2016 at 10:55am
2
Most recent comment from Jelly Theme:Hi,Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
input, textarea {
color: type your color here;}
Alexander Funk
Visual Composer not workingClosed
Elixir - Restaurant WordPress Theme
Updated November 10, 2016 at 10:51am
5
Most recent comment from Jelly Theme:Hi,
Glad it’s working for you now. Do you still need my help?
Burak
Please Update Visual CompressorClosed
Elixir - Restaurant WordPress Theme
Updated November 9, 2016 at 8:31am
2
Most recent comment from Jelly Theme:Hi,Unfortunately, the live edit in visual composer not work in our theme. Also, maybe you can help me know what the version in your website?
Edward Hoyte
installing themeClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 8, 2016 at 10:34am
2
Most recent comment from Jelly Theme:Hi,
Maybe you try import it? You can see the quick setup video: http://goo.gl/6H8SYi.
Stephen Trevathan
Overlap Effect on Homepage SliderClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 8, 2016 at 10:28am
6
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Sara
colorClosed
Elixir - Restaurant HTML Responsive Template
Updated November 8, 2016 at 7:49am
2
Most recent comment from Jelly Theme:Hi,
Please check our documentation first, it's include the way to change the color.
Change Color Theme
Open which version you want to use, index.html or index02.html or any version, please open js ...
Terry Arsenault
Contact Forum not workingClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 7, 2016 at 10:17am
14
Most recent comment from Jelly Theme:Hi,You will need change the slider logo in Slider Option.
Randane
Videos in GalleryClosed
Muziq - Music Band & Musician Template
Updated November 7, 2016 at 9:50am
2
Most recent comment from Jelly Theme:Hi,I'm not sure why, maybe you can provide wplogin so I can check it?
Jule
Changing Name Of Services TitleClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 4, 2016 at 5:25am
2
Most recent comment from Jelly Theme:Hi,
Please provide wp login and website url so I can try with my self. Please using private reply to send your information.
Stephen Trevathan
Increase font weight for section contentClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 4, 2016 at 5:20am
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Steven
Menu Child Items missing in WordpressClosed
Elixir - Restaurant WordPress Theme
Updated November 3, 2016 at 3:09pm
4
Most recent comment from Jelly Theme:Hi,
You will need backup your website before do anything. The custom style will lose if you not save it. If your custom style come from theme file and you just update visual composer, it not impact a ...