Public Tickets
batakodesign
install
Dezibel - Music Band & Musician WordPress Theme
Updated 5 hours ago
1
Most recent comment from batakodesign:Hello,I installed the theme and the plugins, but when I install the demo it doesn't download the template pages and I get an error in the second step. Thanks
Pete Hopkins
theme don't work
Muziq - Music Band & Musician WordPress Theme
Updated 6 days ago
4
Most recent comment from Jelly Theme:It requires the additional code: see attach.Could you just send us wp-admin login info?Please also try updating WPBakery plugin with the archive from the attachment.
Marc Smith
demo content
Sonorama - Onepage Music Template
Updated 2 weeks ago
9
Most recent comment from Jelly Theme:Hello baltahurtadosaez,Please create a new private ticket with included login info.
Rich Taylor
Auto Video Play
Musize - Music Band & Musician Template
Updated 2 weeks ago
4
Most recent comment from Jelly Theme:And also please send us FTP access as a private message as we need to update some files.
Prasang Sharma
not able to work around this theme so many errors. can i expect a refund or soluition here please?
Dezibel - Music Band & Musician WordPress Theme
Updated 2 weeks ago
7
Most recent comment from Jelly Theme:This change was added using this custom CSS code: see attach.Could you remove it?
Lucas Chiarello
Problema ao instalar PluginsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated 2 weeks ago
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
miltonjeffrey1
New section placement
Elixir - Restaurant WordPress Theme
Updated 3 weeks ago
3
Most recent comment from Jelly Theme:Hello,You need to put the full site link before #. Please check now, I've added: https://www.thegranfalloon.com/wp-admin/nav-menus.php
KIELA WILSON
website stuck loadingClosed
Elixir - Restaurant HTML Responsive Template
Updated March 25, 2024 at 10:24am
5
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Saulouk
Video in Owl Carousel
Elixir - Restaurant HTML Responsive Template
Updated March 22, 2024 at 11:05am
6
Most recent comment from Jelly Theme:Please keep us updated.
Patrick Meurs
Changing font and color
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:31pm
3
Most recent comment from Patrick Meurs:Thank you kindly for your reply,Since I'm building the site for a friend of mine, I'll have to check with him if he feels the necessity to change it. It was more a general inquiry. I'll ...
Patrick Meurs
Blog post text hardly readable in dark mode
Dezibel - Music Band & Musician WordPress Theme
Updated March 17, 2024 at 6:28pm
3
Most recent comment from Patrick Meurs:Thank you! Much better now
misslilbit02
Mobile View
Muziq - Music Band & Musician Template
Updated March 17, 2024 at 6:19pm
4
Most recent comment from Jelly Theme:Unfortunately, this not possible because of different screen ratios. Also the main slider is in full window mode.
eyeswideshut966
Updating the songs in the playlist
Musize - Music Band & Musician Template
Updated March 15, 2024 at 7:55pm
4
Most recent comment from Jelly Theme:... but nothing besides the hyperlink to support is working.I am not sure what do you mean by this. Could you elaborate? Did you try changing the mp3s with your own?
Patrick Meurs
WPBakery causes critical errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 14, 2024 at 10:52am
7
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
BloodMax
Elixir theme is not working
Elixir - Restaurant WordPress Theme
Updated March 10, 2024 at 6:55pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?