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Public Tickets

Lino appearance of the website ipad and iphoneClosed   Build - Construction & Carpentry WordPress Theme   Updated September 27, 2016 at 10:03am   4 Most recent comment from Jelly Theme:Hi,Maybe you can provide ftp information so our developer can check the problem with home video and update the google map? ad Link in artist sectionClosed   Muziq - Music Band & Musician WordPress Theme   Updated September 26, 2016 at 12:44pm   2 Most recent comment from Jelly Theme:Hi,1. Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file: .featured-artist .rollover p a {color: #fff !important;}2. Unfortunately, ... Max Carellaq Video on iPhone and colorsClosed   Muziq - Music Band & Musician Template   Updated September 26, 2016 at 12:38pm   2 Most recent comment from Jelly Theme:Hi,1. The video can't work in mobile devices, it's the restriction from jquery and mobile devices. Please setup an image to replace the video when display in mobile devices.2. To change the color, you ... Lee Changing twitter handleClosed   Muziq - Music Band & Musician Template   Updated September 26, 2016 at 12:32pm   2 Most recent comment from Jelly Theme:Hi,You can change it with custom style. Read this article to understanding it better:https://css-tricks.com/almanac/properties/c/cursor/The class name to use is: .flickity-enabled.is-draggable .flick ... Ana Tvrdeic Purchase code problemClosed   Muziq - Music Band & Musician WordPress Theme   Updated September 26, 2016 at 12:20pm   2 Most recent comment from Jelly Theme:Hi,Our support system need connect with envato account to check license code. I see you're valid now, please tell me know your problem in next reply. Ishme coming soon page sliderClosed   Muziq - Music Band & Musician WordPress Theme   Updated September 23, 2016 at 1:07pm   10 Most recent comment from Jelly Theme:Hi,Maybe you clear cookies and caches in w3 total caches and your devices then check it again? Terry Arsenault Theme not workingClosed   EPIC - Responsive Multi-Purpose Theme   Updated September 23, 2016 at 12:23pm   13 Most recent comment from Jelly Theme:Hi,The sample data will include the each contact in each page. To create it will need a lot of time, the simple way is create a new website so I can import it for you.Or do you know how to use duplic ... Alan ColorClosed    Elixir - Restaurant WordPress Theme   Updated September 21, 2016 at 1:15pm   13 Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... geo c need latest theme working in wp 4.5Closed   Solido - Responsive One Page Multi-Purpose Theme   Updated September 21, 2016 at 1:14pm   28 Most recent comment from Jelly Theme:Hi,Sure, have a nice day. I will close it now. Travis Contact FormClosed   Muziq - Music Band & Musician Template   Updated September 21, 2016 at 8:57am   4 Most recent comment from Jelly Theme:Hi,Please provide ftp information via private reply. I will update it for you.Also, to inform you know. This ticket not have purchase code. I will only help you correct the contact form problem.Othe ... John Scherer EventsClosed   Muziq - Music Band & Musician WordPress Theme   Updated September 20, 2016 at 8:31pm   15 Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme an ... ad events listClosed   Muziq - Music Band & Musician WordPress Theme   Updated September 19, 2016 at 2:26pm   6 Most recent comment from Jelly Theme:Hi, I tried add two events in your website and it still work good with show up in home page, so I don't know what going on in your side.Please check your home page with both events I have added. Patrick FontClosed   Storm - Creative Multi-Purpose WordPress Theme   Updated September 19, 2016 at 1:48pm   6 Most recent comment from Jelly Theme:Hi,I'm sorry, it's our policy and I can't do anything. Sorry for inconvenience. David Google Map Display Not workingClosed    Elixir - Restaurant WordPress Theme   Updated September 19, 2016 at 1:22pm   2 Most recent comment from Jelly Theme:Hi,Please download attached file and replace it in: /elixir-jellythemes/inc/functions.shortcodes.php /elixir-jellythemes/inc/theme.options.phpThen check theme option and follow steps to get google m ... Paul Mycroft Video cut off to rightClosed   Storm - Creative Multi-Purpose WordPress Theme   Updated September 17, 2016 at 11:16pm   11 Most recent comment from Jelly Theme:Hi,I think the problem fixed now, maybe you can clear caches and cookies then check it again?