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Public Tickets

Sander Visual Composer Link invalidClosed    Elixir - Restaurant WordPress Theme   Updated April 6, 2023 at 10:17am   2 Most recent comment from Jelly Theme:Hello,Please use the one from the attachment. Sander Critical Error when activating ElixirClosed    Elixir - Restaurant WordPress Theme   Updated April 5, 2023 at 6:40pm   2 Most recent comment from Jelly Theme:Hello,Please update with the theme in the attachment. AGGELOS12 critical errorClosed    Elixir - Restaurant WordPress Theme   Updated April 5, 2023 at 10:28am   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? We are going to fix it ASAP. Serg This theme failed to load properly and was paused within the admin backendClosed    Elixir - Restaurant WordPress Theme   Updated March 28, 2023 at 8:09pm   5 Most recent comment from Jelly Theme:All done! Please check with cleared browser cache. ibrahimaadlani Gallery not workingClosed    Elixir - Restaurant WordPress Theme   Updated February 21, 2023 at 12:01pm   5 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... kepass Footer menuClosed    Elixir - Restaurant WordPress Theme   Updated February 8, 2023 at 3:59pm   2 Most recent comment from Jelly Theme:Hello,Unfortunately, this is not possible without customizing the code. Tim Pfaff Version of WPBakery Page Builder too old.Closed    Elixir - Restaurant WordPress Theme   Updated February 3, 2023 at 10:03am   4 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Nimesh Panchal Wordpress installation issueClosed    Elixir - Restaurant WordPress Theme   Updated January 18, 2023 at 11:29am   8 Most recent comment from Jelly Theme:All done. Please take a look and let me know. Gregory Thévenet WordPress theme not compatible with WordPress 6.1.1thClosed    Elixir - Restaurant WordPress Theme   Updated January 12, 2023 at 10:33am   6 Most recent comment from Jelly Theme:Download the theme from the attachment and install on our final host. It will fix the issue.After installing it, download elixir.WordPress.2022-08-22.xml.zip, unzip it and import the demo data. Goncalves Website doesn't work anymore after update php to 8.1, actually php is 7.3Closed    Elixir - Restaurant WordPress Theme   Updated January 8, 2023 at 8:38pm   6 Most recent comment from Jelly Theme:Hello Goncalves,Could you create a new ticket with included wp-admin access, so we can take a look? Daniel InstallationClosed    Elixir - Restaurant WordPress Theme   Updated October 12, 2022 at 8:17pm   4 Most recent comment from Jelly Theme:Please check now with cleared cache. Everything should work. axelgdesign LanguageClosed    Elixir - Restaurant WordPress Theme   Updated October 4, 2022 at 8:52am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. axelgdesign PDF to open in new windowClosed    Elixir - Restaurant WordPress Theme   Updated October 3, 2022 at 4:01pm   6 Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme and like ... Roy RefundClosed    Elixir - Restaurant WordPress Theme   Updated October 2, 2022 at 8:18pm   2 Most recent comment from Jelly Theme:Hello,We can fix everything and also import any demo data you want. Just send us your login data as a private message and also which demo would you like.Please contact ThemeForest about refunds. Kay Eilander Video and Home BannerClosed    Elixir - Restaurant WordPress Theme   Updated September 19, 2022 at 5:09pm   2 Most recent comment from Jelly Theme:Hello,1. Mobile doesn't allow you to start background videos on load. They need to be clicked to start playing.2. Could you please send us wp-admin login/password as a private message?