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Public Tickets

Moe Site stopped functioningClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 11:21am   3 Most recent comment from Jelly Theme:Hello,Please check now with clean cache. Theodore Anderson Visual Composer Content DissapearingClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 10:38am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help or want to share anything else. Bishwagiri visual composerClosed    Elixir - Restaurant WordPress Theme   Updated December 22, 2020 at 10:02am   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Hannss Müller Theme not workingClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:21am   6 Most recent comment from Jelly Theme:WordPress 5.6 somehow changed jQuery library so a lot of themes broke. I updated everything and fixed issues, so it wasn't your fault at all. We apologize for the inconvenience. P.S. I would appr ... Simon New jQuery wordpress version not compatible with themeClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:16am   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?We are going to install the latest version of the theme. HO Issue with the wordpress themeClosed    Elixir - Restaurant WordPress Theme   Updated December 14, 2020 at 5:52pm   4 Most recent comment from Jelly Theme:Please check now. carlosyanizmadurga Upload themeClosed    Elixir - Restaurant WordPress Theme   Updated October 29, 2020 at 1:03pm   30 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Fbrogi Visual composer versionClosed    Elixir - Restaurant WordPress Theme   Updated October 2, 2020 at 9:44am   12 Most recent comment from Jelly Theme:It seems that you've already find a solution: https://jellythemes.ticksy.com/ticket/2556477/Please tell us if you need our help in anything else. GUILLAUMETConcept I don't receive the email of the reservation form.Closed    Elixir - Restaurant WordPress Theme   Updated September 23, 2020 at 8:59pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? Filip Doležel Problem with WPBakery Visual ComposerClosed    Elixir - Restaurant WordPress Theme   Updated September 17, 2020 at 4:35pm   2 Most recent comment from Jelly Theme:Hello,We apologize for the inconvenience. Please update WPBakery with the one from the attachment. Martin Eder Elixir Theme isn´t workingClosed    Elixir - Restaurant WordPress Theme   Updated September 14, 2020 at 9:44pm   5 Most recent comment from Jelly Theme:Fbrogi,Lets continue our conversation in your ticket: https://jellythemes.ticksy.com/ticket/2538642/ Jessica Burford Visual Composer Update RequiredClosed    Elixir - Restaurant WordPress Theme   Updated September 8, 2020 at 8:50am   4 Most recent comment from Jelly Theme:I updated everything so now it should work.Could you also re-send these image: "...below error when I open Visual Editor." and "...and the below error occurs." ? Unfortunately, I didn't receive t ... Ozyhcs Cannot Edit Pages With Visual Composer ExtensionClosed    Elixir - Restaurant WordPress Theme   Updated July 14, 2020 at 8:23am   2 Most recent comment from Jelly Theme:Hello,Could you try updating WPBakery with the one from the attachment?Please also note that if you want to edit Home page, for example, you need to edit it's child pages instead of the main page ... Kevin van der Meer InstallingClosed    Elixir - Restaurant WordPress Theme   Updated June 19, 2020 at 8:49am   9 Most recent comment from Jelly Theme:Hello,We are sorry for the delay.Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version. Sven Temmerman Contactform problemClosed    Elixir - Restaurant WordPress Theme   Updated June 11, 2020 at 10:10am   2 Most recent comment from Jelly Theme:Hello,The best solution is to use Contact Form 7 plugin and similar and replace theme's contact form. Or you can go to /elixir/inc/mail.php and edit $body: $body = "New message from web ...