Public Tickets
Simon
New jQuery wordpress version not compatible with themeClosed
Elixir - Restaurant WordPress Theme
Updated December 18, 2020 at 10:16am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?We are going to install the latest version of the theme.
HO
Issue with the wordpress themeClosed
Elixir - Restaurant WordPress Theme
Updated December 14, 2020 at 5:52pm
4
Most recent comment from Jelly Theme:Please check now.
carlosyanizmadurga
Upload themeClosed
Elixir - Restaurant WordPress Theme
Updated October 29, 2020 at 1:03pm
30
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Fbrogi
Visual composer versionClosed
Elixir - Restaurant WordPress Theme
Updated October 2, 2020 at 9:44am
12
Most recent comment from Jelly Theme:It seems that you've already find a solution: https://jellythemes.ticksy.com/ticket/2556477/Please tell us if you need our help in anything else.
GUILLAUMETConcept
I don't receive the email of the reservation form.Closed
Elixir - Restaurant WordPress Theme
Updated September 23, 2020 at 8:59pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Filip Doležel
Problem with WPBakery Visual ComposerClosed
Elixir - Restaurant WordPress Theme
Updated September 17, 2020 at 4:35pm
2
Most recent comment from Jelly Theme:Hello,We apologize for the inconvenience. Please update WPBakery with the one from the attachment.
Martin Eder
Elixir Theme isn´t workingClosed
Elixir - Restaurant WordPress Theme
Updated September 14, 2020 at 9:44pm
5
Most recent comment from Jelly Theme:Fbrogi,Lets continue our conversation in your ticket: https://jellythemes.ticksy.com/ticket/2538642/
Jessica Burford
Visual Composer Update RequiredClosed
Elixir - Restaurant WordPress Theme
Updated September 8, 2020 at 8:50am
4
Most recent comment from Jelly Theme:I updated everything so now it should work.Could you also re-send these image: "...below error when I open Visual Editor." and "...and the below error occurs." ? Unfortunately, I didn't receive t ...
Ozyhcs
Cannot Edit Pages With Visual Composer ExtensionClosed
Elixir - Restaurant WordPress Theme
Updated July 14, 2020 at 8:23am
2
Most recent comment from Jelly Theme:Hello,Could you try updating WPBakery with the one from the attachment?Please also note that if you want to edit Home page, for example, you need to edit it's child pages instead of the main page ...
Kevin van der Meer
InstallingClosed
Elixir - Restaurant WordPress Theme
Updated June 19, 2020 at 8:49am
9
Most recent comment from Jelly Theme:Hello,We are sorry for the delay.Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version.
Sven Temmerman
Contactform problemClosed
Elixir - Restaurant WordPress Theme
Updated June 11, 2020 at 10:10am
2
Most recent comment from Jelly Theme:Hello,The best solution is to use Contact Form 7 plugin and similar and replace theme's contact form. Or you can go to /elixir/inc/mail.php and edit $body:
$body = "New message from web
...
Joey
Visual composer updateClosed
Elixir - Restaurant WordPress Theme
Updated June 8, 2020 at 11:03am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery with the archive from the attachment.
Alfons
Wp bakeryClosed
Elixir - Restaurant WordPress Theme
Updated May 19, 2020 at 5:12pm
5
Most recent comment from Jelly Theme:Glad to help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the ...
Ivica Drusany
Visual composerClosed
Elixir - Restaurant WordPress Theme
Updated May 18, 2020 at 9:06am
2
Most recent comment from Jelly Theme:Hello,Please update WPBakery plugin with the one from the attachment. Or send us wp-admin login/password and website url as a private message
Paulo Amorim
video background in home pageClosed
Elixir - Restaurant WordPress Theme
Updated May 14, 2020 at 10:25am
2
Most recent comment from Jelly Theme:Hello,Browser on mobiles aren't allow background videos. Similar issue https://forums.mobirise.com/discussion/19295/video-background-doesnt-play-on-mobileI would also like to remove the identit ...