Public Tickets
miltonjeffrey1
Navigation stopped working with WP updateClosed
Elixir - Restaurant WordPress Theme
Updated July 26, 2021 at 7:08pm
10
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kepass
alignmentClosed
Elixir - Restaurant WordPress Theme
Updated July 21, 2021 at 10:00pm
2
Most recent comment from Jelly Theme:Hello,I cannot access your site with this login info https://jellythemes.ticksy.com/ticket/2774717/#comment-14643408Could you check?
kepass
error message on backend accessClosed
Elixir - Restaurant WordPress Theme
Updated July 7, 2021 at 4:58pm
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything quick.
Lauric
CHANGEMENTClosed
Elixir - Restaurant WordPress Theme
Updated June 9, 2021 at 7:48pm
2
Most recent comment from Jelly Theme:HelloCould you please send us wp-admin login/password and website url as a private message?
I need to check Edit page.
kastro92
Importing XMLClosed
Elixir - Restaurant WordPress Theme
Updated May 30, 2021 at 12:34pm
10
Most recent comment from Jelly Theme:Please make sure to clean your browser cache.
fishmultimedia Fisher
Uploading themeClosed
Elixir - Restaurant WordPress Theme
Updated May 25, 2021 at 7:21pm
28
Most recent comment from Jelly Theme:Hello,Login info stopped working. Could you check?
Gian luigi staffa
update wordpress 5.6Closed
Elixir - Restaurant WordPress Theme
Updated May 24, 2021 at 9:00am
4
Most recent comment from Jelly Theme:Please check now with clean cache.
dimitrakilakou
Footer informationClosed
Elixir - Restaurant WordPress Theme
Updated May 17, 2021 at 6:15pm
2
Most recent comment from Jelly Theme:Hello,Please go to footer.php and add your text to .
dimitrakilakou
Cannot configure contact formClosed
Elixir - Restaurant WordPress Theme
Updated May 3, 2021 at 9:02am
11
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Juan Najar
Problems with installationClosed
Elixir - Restaurant WordPress Theme
Updated April 22, 2021 at 8:49am
19
Most recent comment from Jelly Theme:Unfortunately, menu items don't support images. Please let us know if you need anything else.
Paulo Amorim
I can't see the contents of the pagesClosed
Elixir - Restaurant WordPress Theme
Updated April 16, 2021 at 10:38pm
3
Most recent comment from Jelly Theme:Hello,The best solution is to update the theme from wp-admin. Could you please update it with the one from the attachment and let me know?
excQ
Language | Order / ContactClosed
Elixir - Restaurant WordPress Theme
Updated April 4, 2021 at 7:05pm
4
Most recent comment from Jelly Theme:Added the code to Appearance > Customize > Additional CSS. Please check now.
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2021 at 10:46am
3
Most recent comment from Jelly Theme:if still doesn't work could you please send us wp-admin login/password and website url as a private message?
kairostrogir
google mapsClosed
Elixir - Restaurant WordPress Theme
Updated February 17, 2021 at 4:57pm
10
Most recent comment from Jelly Theme:Jellythemes' Map element had incorrect code. I fixed it so now it works. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever ...
Brandon Tran
Visual Composer updatesClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2021 at 7:47pm
2
Most recent comment from Jelly Theme:Hello,The latest version of WPBakery is in the attachment.