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Public Tickets

andyolb Website CrashClosed    Elixir - Restaurant WordPress Theme   Updated February 1, 2021 at 7:06pm   2 Most recent comment from Jelly Theme:Hello,We apologize for the issue. Could you update the theme with the one from the attachment and check with clean cache? CabinandaComputer Website almost completely blank now.Closed    Elixir - Restaurant WordPress Theme   Updated January 27, 2021 at 5:10pm   11 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Guy Edwards Navigation is not workingClosed    Elixir - Restaurant WordPress Theme   Updated January 27, 2021 at 9:57am   6 Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please check now with clean cache. Theodore Anderson WP 5.6 Upgrade Content GoneClosed    Elixir - Restaurant WordPress Theme   Updated January 27, 2021 at 9:49am   3 Most recent comment from Jelly Theme:Hello,We are sorry for the inconvenience. Please update the theme with the one from the attachment and check with clean cache. Jessica Burford WP Bakery Update - Content MissingsClosed    Elixir - Restaurant WordPress Theme   Updated January 26, 2021 at 7:30pm   5 Most recent comment from Theodore Anderson:What was the solution to this? Can't see it because it is private! brshea Swipe Box IssueClosed    Elixir - Restaurant WordPress Theme   Updated January 25, 2021 at 2:15pm   10 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... brshea Swipe Box IssueClosed    Elixir - Restaurant WordPress Theme   Updated January 25, 2021 at 10:43am   2 Most recent comment from Jelly Theme:Hello,We are sorry for the delay. Unfortunately, we do not provide support during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns.P ... Marina WP bakery page builderClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2021 at 6:10pm   2 Most recent comment from Jelly Theme:Hello,Please update it with the one from the attachment.Do you have any issues with the theme? kairostrogir can't install the demoClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2021 at 2:05pm   6 Most recent comment from Jelly Theme:There was an issue with WP 5.6 so update fixed it. We apologize for the issue. I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to ... Wendi Taranto can't install american demoClosed    Elixir - Restaurant WordPress Theme   Updated December 31, 2020 at 10:44am   9 Most recent comment from Jelly Theme:Please download the theme documentation from ThemeForest > Download > All Files & Documentation.In order to edit pages please go to Chid pages instead of the parent one: https://tppr.me/RxKsFHere you ... valerieangell Cannot Use Visual CompserClosed    Elixir - Restaurant WordPress Theme   Updated December 29, 2020 at 9:54am   2 Most recent comment from Jelly Theme:Hello,Could you please update Elixir with the theme from the attachment, update WPBakery (after the theme update it'll ask you to update one) and check with clean cache? Moe Site stopped functioningClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 11:21am   3 Most recent comment from Jelly Theme:Hello,Please check now with clean cache. Theodore Anderson Visual Composer Content DissapearingClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 10:38am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help or want to share anything else. Bishwagiri visual composerClosed    Elixir - Restaurant WordPress Theme   Updated December 22, 2020 at 10:02am   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Hannss Müller Theme not workingClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:21am   6 Most recent comment from Jelly Theme:WordPress 5.6 somehow changed jQuery library so a lot of themes broke. I updated everything and fixed issues, so it wasn't your fault at all. We apologize for the inconvenience. P.S. I would appr ...