Public Tickets
excQ
Language | Order / ContactClosed
Elixir - Restaurant WordPress Theme
Updated April 4, 2021 at 7:05pm
4
Most recent comment from Jelly Theme:Added the code to Appearance > Customize > Additional CSS. Please check now.
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2021 at 10:46am
3
Most recent comment from Jelly Theme:if still doesn't work could you please send us wp-admin login/password and website url as a private message?
kairostrogir
google mapsClosed
Elixir - Restaurant WordPress Theme
Updated February 17, 2021 at 4:57pm
10
Most recent comment from Jelly Theme:Jellythemes' Map element had incorrect code. I fixed it so now it works. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever ...
Brandon Tran
Visual Composer updatesClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2021 at 7:47pm
2
Most recent comment from Jelly Theme:Hello,The latest version of WPBakery is in the attachment.
andyolb
Website CrashClosed
Elixir - Restaurant WordPress Theme
Updated February 1, 2021 at 7:06pm
2
Most recent comment from Jelly Theme:Hello,We apologize for the issue. Could you update the theme with the one from the attachment and check with clean cache?
CabinandaComputer
Website almost completely blank now.Closed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 5:10pm
11
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Guy Edwards
Navigation is not workingClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:57am
6
Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please check now with clean cache.
Theodore Anderson
WP 5.6 Upgrade Content GoneClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:49am
3
Most recent comment from Jelly Theme:Hello,We are sorry for the inconvenience. Please update the theme with the one from the attachment and check with clean cache.
Jessica Burford
WP Bakery Update - Content MissingsClosed
Elixir - Restaurant WordPress Theme
Updated January 26, 2021 at 7:30pm
5
Most recent comment from Theodore Anderson:What was the solution to this? Can't see it because it is private!
brshea
Swipe Box IssueClosed
Elixir - Restaurant WordPress Theme
Updated January 25, 2021 at 2:15pm
10
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
brshea
Swipe Box IssueClosed
Elixir - Restaurant WordPress Theme
Updated January 25, 2021 at 10:43am
2
Most recent comment from Jelly Theme:Hello,We are sorry for the delay. Unfortunately, we do not provide support during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns.P ...
Marina
WP bakery page builderClosed
Elixir - Restaurant WordPress Theme
Updated January 20, 2021 at 6:10pm
2
Most recent comment from Jelly Theme:Hello,Please update it with the one from the attachment.Do you have any issues with the theme?
kairostrogir
can't install the demoClosed
Elixir - Restaurant WordPress Theme
Updated January 20, 2021 at 2:05pm
6
Most recent comment from Jelly Theme:There was an issue with WP 5.6 so update fixed it. We apologize for the issue.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to ...
Wendi Taranto
can't install american demoClosed
Elixir - Restaurant WordPress Theme
Updated December 31, 2020 at 10:44am
9
Most recent comment from Jelly Theme:Please download the theme documentation from ThemeForest > Download > All Files & Documentation.In order to edit pages please go to Chid pages instead of the parent one: https://tppr.me/RxKsFHere you ...
valerieangell
Cannot Use Visual CompserClosed
Elixir - Restaurant WordPress Theme
Updated December 29, 2020 at 9:54am
2
Most recent comment from Jelly Theme:Hello,Could you please update Elixir with the theme from the attachment, update WPBakery (after the theme update it'll ask you to update one) and check with clean cache?