Public Tickets
murtalmediahaus
Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 24, 2018 at 10:02am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the The ...
Groot Gao
Count down do not workClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 24, 2018 at 9:22am
2
Most recent comment from Jelly Theme:Hello,
Really sorry for that. I've applied the fix to the theme on your website so now it should work: https://grootgmusic.com/tour-dates/. Please check and let me know.
mastho
misssing .zipClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 12, 2018 at 12:50pm
4
Most recent comment from Jelly Theme:Really sorry about that. Could you please download and import slider demo archive from the attachment?
dale voelker
Scrolling dots for ArtistsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 11, 2018 at 9:00am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, that's how flickity works: https://flickity.metafizzy.co/. It shows one dot for each item in the carousel.
AnilND
revolution slider sample data is not present in the download bundleClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 10, 2018 at 8:23am
2
Most recent comment from Jelly Theme:Hello,Please download it from the attachment. I've also included the slider import data from the Video Demo.
ELTON
THEME SET UPClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 4, 2018 at 7:46pm
8
Most recent comment from Jelly Theme:I've made changes to the Menu so now it should work.Please also turn off Gutenberg plugin when working with WPBakery in Pages https://tppr.me/rsaWV as Gutenberg doesn't support it yet.Have you chec ...
Maicharti
Home Page structure..Closed
Dezibel - Music Band & Musician WordPress Theme
Updated September 3, 2018 at 1:33pm
9
Most recent comment from Jelly Theme:Our Newsletter form doesn't have complex functionality. If you need more please check at Contact Form 7 or similar plugins.Users send you their emails using Stay in Touch form. You are receiving their ...
pixlgraphx
Counterdown Element not working properlyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 28, 2018 at 3:13pm
14
Most recent comment from Jelly Theme:Perfect!
lumerian
Slider IssueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 25, 2018 at 2:31pm
1
Most recent comment from lumerian:Revolution Slider Error: Slider with alias dezibel not found. Could you please help?Resolved. Can be deleted. Thanks!
kuthul
Theme and Demo Instalation InstructionsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 23, 2018 at 5:06pm
21
Most recent comment from Jelly Theme:Perfect!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
hanescheung
Cannot Import Demo ContentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 20, 2018 at 8:43am
31
Most recent comment from Jelly Theme:To change fonts please try https://wordpress.org/plugins/easy-google-fonts/. Theme doesn't have such option, I am afraid.There is no need to add emails to newsletter form because it takes admin emai ...
pacificcoders
soundcloudClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 9, 2018 at 10:28am
3
Most recent comment from Jelly Theme:Here's how you can use SoundCloud in the theme: http://jellydemos.com/html/soundlab/home-embed.htmlYou need to get the iframe code from SoundCloud site and add it to the Latest Album section instead ...
pacificcoders
Rev Slider Import ErrorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 8, 2018 at 3:05pm
4
Most recent comment from Jelly Theme:Ah yes, sorry about that.We are glad that your issue is resolved. I am going to close this ticket. If you'll need our help in anything else please create a new one.
Luke
Setting up CustomizationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 6, 2018 at 6:54am
4
Most recent comment from Jelly Theme:Could you please try to import the archive from the attachment?
Qreate-IT
Rev slider can not be importedClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 26, 2018 at 8:08am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message?