Public Tickets
chabomaria
Newsletter section not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 27, 2020 at 1:27pm
11
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
akazanzi
Visual composer and WPBakeryClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 27, 2020 at 9:22am
2
Most recent comment from Jelly Theme:Hello,I included the latest version of WPBakery in the attachment. Please update it.I also included decibel slider demo data archive. Please import it as well.
MariaMena Kaiser
Theme Dezibel - PostsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 15, 2020 at 10:07am
12
Most recent comment from Jelly Theme:Please check now.
Broadway Washington
Theme forest purchaseClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 13, 2020 at 1:01pm
5
Most recent comment from Jelly Theme:Please contact ThemeForest about this. We unable to refund from here.Maybe you could tell us more about the issue so we can help without accessing wp-admin.
michele schifano
errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 12, 2020 at 10:54pm
39
Most recent comment from Jelly Theme:I am sorry, it seems that I didn't understand you correctly. You cannot lift it but I can hide it if you want?
Oleksii Yarmarkin
Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 2, 2020 at 9:47am
6
Most recent comment from Jelly Theme:I updated WPBakery on the website. Please check and let me know.
chabomaria
Artists section is not showing correctlyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 28, 2020 at 5:14pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Rosemary
canceling extended supportClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 19, 2020 at 10:15am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more about the issue you are having? Maybe we can help.Please contact ThemeForest about refunds.
dennio
Dark ThemeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 7, 2020 at 8:15am
12
Most recent comment from Jelly Theme:2. Please check now.
David
Edit album carrouselClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 12, 2020 at 1:04pm
8
Most recent comment from Jelly Theme:You can find it here: https://tppr.me/3TsPk
David
How to change custom links (Main menu)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2020 at 9:42am
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
David
Install Demo problemClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 5, 2020 at 8:10am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Daria Filippova
Change the font style for blogClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 13, 2020 at 9:05am
2
Most recent comment from Jelly Theme:Hello,The best solution is to try using https://wordpress.org/plugins/easy-google-fonts/ or similar plugin.
Please add this code to Appearance > Customize > Additional CSS or at the end of style.c ...
Daria Filippova
Removing Spotify ITunes and BEATPORT buttonsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Daria Filippova
Translate View more button for discigraphyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...