Public Tickets
chabomaria
Artists section is not showing correctlyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 28, 2020 at 5:14pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Rosemary
canceling extended supportClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 19, 2020 at 10:15am
2
Most recent comment from Jelly Theme:Hello,Could you tell us more about the issue you are having? Maybe we can help.Please contact ThemeForest about refunds.
dennio
Dark ThemeClosed
Dezibel - Music Band & Musician WordPress Theme
Updated September 7, 2020 at 8:15am
12
Most recent comment from Jelly Theme:2. Please check now.
David
Edit album carrouselClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 12, 2020 at 1:04pm
8
Most recent comment from Jelly Theme:You can find it here: https://tppr.me/3TsPk
David
How to change custom links (Main menu)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2020 at 9:42am
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
David
Install Demo problemClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 5, 2020 at 8:10am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Daria Filippova
Change the font style for blogClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 13, 2020 at 9:05am
2
Most recent comment from Jelly Theme:Hello,The best solution is to try using https://wordpress.org/plugins/easy-google-fonts/ or similar plugin.
Please add this code to Appearance > Customize > Additional CSS or at the end of style.c ...
Daria Filippova
Removing Spotify ITunes and BEATPORT buttonsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Daria Filippova
Translate View more button for discigraphyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Daria Filippova
Slider Revolution Black screen layer on Mobile while chargingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 9, 2020 at 8:06pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Daria Filippova
Revolution Slider is not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 27, 2020 at 9:43pm
1
Most recent comment from Daria Filippova:I found the answer in opened tickets.
Jim Phillips
Font style change inside DezibelClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 29, 2020 at 8:10am
4
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like ...
Neyret
Demo import problemClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 20, 2020 at 9:02am
7
Most recent comment from Jelly Theme:Pleas add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.info-album .buyalbum { display: none !important; } .info-album .links { margin-top: 27px; }
Create a new ...
Fran
Import demo and pluginsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 7, 2020 at 8:37am
5
Most recent comment from Jelly Theme:1. I think this is because of Lazy Loading functionality. Dezibel doesn't know that you are using one so it uses the page height without image heights included.2. Please use this or similar plugi ...
Livefromthe201
wp Bakery not up to dateClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 2, 2020 at 8:21am
2
Most recent comment from Jelly Theme:Hello,Please download the latest version of WPBakery Page Builder from the attachment.Before updating it please go to wp-admin > Plugins > WPBakery > Deactivate > Delete. Now you can install new versi ...