Public Tickets
Zak Campuzano
Plugin Element Not WorkingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2019 at 8:28am
2
Most recent comment from Jelly Theme:Hello,Checked our demo: https://tppr.me/hPz6w and it's working like it should.Could you please send us wp-admin login/password and website url as a private message?
Lukass84
Footer Center and dots in MenuClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 4, 2019 at 8:15am
5
Most recent comment from Jelly Theme:Sorry about the dots. Please check now.
Paulo Umaru
Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 3, 2019 at 7:17am
3
Most recent comment from Jelly Theme:Hello,Great! Please create a new ticket if you need our help in anything else.
Bärbel Möllmann
How can I upload the templatesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 17, 2019 at 8:06am
6
Most recent comment from Jelly Theme:Please try to install the latest version of Slider Revolution from the attachment.
UrbanaIdentityMarketing
Error instalationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 8, 2019 at 9:51am
2
Most recent comment from Jelly Theme:Hello,Please check now. Go to Dezibel Options > Contact/Footer info.
triangle-ca
Loading in template pagesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 1, 2019 at 7:19pm
47
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS:
#about h2.title {margin: auto; font-family: 'Barlow', sans-serif; font-weight: 600; text-align: center; color: #fff;� ...
Diemo
fixed headerClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 27, 2019 at 2:10pm
6
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Diemo
revolution slider demo import errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 26, 2019 at 9:14am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
jeremyc9
Logo Sizing issueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 25, 2019 at 10:30am
2
Most recent comment from Jelly Theme:Hello,Sorry about this. Please add this to Appearance > Customize > Additional CSS:
@media (max-width: 767px) {header .navbar-brand img { height: 31px;}}
zont
Albums / Tracks Order ASC DESCClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 21, 2019 at 8:17pm
2
Most recent comment from Jelly Theme:Hello,Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.featured.php and add order or orderby after line 50.More info https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_ ...
pardilloski
Where can I get sample filesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 19, 2019 at 9:03am
6
Most recent comment from Jelly Theme:Unfortunately, your server didn't let me to import media files. Please go to http://www.blackmagenta.com/en/wp-admin/edit.php?post_type=dezibel-albums, http://www.blackmagenta.com/en/wp-admin/e ...
Adam Sisco
Demo ContentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 18, 2019 at 11:06am
2
Most recent comment from Jelly Theme:Hello,Please update Slider Revolution with the archive in the attachment. After please import xml file from the attachment then .json file and dark(1).zip archive.Follow this instruction https://www. ...
pardilloski
When I install the theme looks differentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 13, 2019 at 6:45pm
2
Most recent comment from Jelly Theme:Hello,Please follow this installation guide in order to import the necessary data: https://www.youtube.com/watch?v=v7Y2zeWhTt0&list=PLOwxvIckHcg2zZoFf7dKUSVPk3qrA1yVPYou can also check Documentation ...
markhovhannis
Demo installClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 4, 2019 at 6:56pm
2
Most recent comment from Jelly Theme:Hello,Demo files should be in Sample Data folder. If you don't have it please go to ThemeForest > Account > Downloads > Dezibel > Download All Files & Documentation.
CRISTIN Davis
Sample Data won't loadClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 13, 2019 at 10:30am
4
Most recent comment from Jelly Theme:It looks like that there is a performance problem with your server. Please import only data (Pages, Posts,..) without importing media files and after assign your own images.You can also contact your h ...