Public Tickets
jeremyc9
Logo Sizing issueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 25, 2019 at 10:30am
2
Most recent comment from Jelly Theme:Hello,Sorry about this. Please add this to Appearance > Customize > Additional CSS:
@media (max-width: 767px) {header .navbar-brand img { height: 31px;}}
zont
Albums / Tracks Order ASC DESCClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 21, 2019 at 8:17pm
2
Most recent comment from Jelly Theme:Hello,Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.featured.php and add order or orderby after line 50.More info https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_ ...
pardilloski
Where can I get sample filesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 19, 2019 at 9:03am
6
Most recent comment from Jelly Theme:Unfortunately, your server didn't let me to import media files. Please go to http://www.blackmagenta.com/en/wp-admin/edit.php?post_type=dezibel-albums, http://www.blackmagenta.com/en/wp-admin/e ...
Adam Sisco
Demo ContentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 18, 2019 at 11:06am
2
Most recent comment from Jelly Theme:Hello,Please update Slider Revolution with the archive in the attachment. After please import xml file from the attachment then .json file and dark(1).zip archive.Follow this instruction https://www. ...
pardilloski
When I install the theme looks differentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 13, 2019 at 6:45pm
2
Most recent comment from Jelly Theme:Hello,Please follow this installation guide in order to import the necessary data: https://www.youtube.com/watch?v=v7Y2zeWhTt0&list=PLOwxvIckHcg2zZoFf7dKUSVPk3qrA1yVPYou can also check Documentation ...
markhovhannis
Demo installClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 4, 2019 at 6:56pm
2
Most recent comment from Jelly Theme:Hello,Demo files should be in Sample Data folder. If you don't have it please go to ThemeForest > Account > Downloads > Dezibel > Download All Files & Documentation.
CRISTIN Davis
Sample Data won't loadClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 13, 2019 at 10:30am
4
Most recent comment from Jelly Theme:It looks like that there is a performance problem with your server. Please import only data (Pages, Posts,..) without importing media files and after assign your own images.You can also contact your h ...
MARTIN
CAN'T REGISTER SLIDER REVOLUTION WITH THIS PURCHASE CODEClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 4, 2019 at 3:14pm
2
Most recent comment from Jelly Theme:Hello,Envato doesn't allow us to include any purchase codes for bundled plugins with the theme: https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that ...
inspired_insomniac
Need code for Slider RevolutionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 4, 2019 at 2:22pm
8
Most recent comment from Jelly Theme:Great!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
nitocarval
I need to import the demo data, like Record Label demo, or others available on the live previewClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 21, 2019 at 9:45am
2
Most recent comment from Jelly Theme:Hello,We don't have that much of configurable options because we are using WPBakery. Using it you can add elements directly to pages.If you want to import Record Label with images then please import ...
mastho
galleryClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 18, 2019 at 10:00am
6
Most recent comment from Jelly Theme:I've made changes to footer.php so now everything in the footer should be centered. Please check and let me know.
Pierre APALOO
remove the black boot sliderClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 14, 2019 at 9:27pm
7
Most recent comment from Pierre APALOO:it done. ThanksBest Regards,
evesimonet
Visual composer not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 14, 2019 at 7:37pm
5
Most recent comment from Jelly Theme:At first please switch your theme to Twenty Seventeen or similar. Next please remove old version of WPBakery. Now install new version and activate it. Switch the theme to Dezibel.If you still will hav ...
Ludwik Krakowiak
installation errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 9, 2019 at 2:21pm
2
Most recent comment from Jelly Theme:Hello,Could you please check this guide https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error?
westernfusion
slider_export.txt not foundClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 7, 2019 at 9:25am
5
Most recent comment from Jelly Theme:Hello Misterkeys99,Please use the file from the attachment. Thank you! And if you need our help in anything else please create a separate ticket.