Public Tickets
John Scherer
EventsClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 20, 2016 at 8:31pm
15
Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
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events listClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 19, 2016 at 2:26pm
6
Most recent comment from Jelly Theme:Hi,
I tried add two events in your website and it still work good with show up in home page, so I don't know what going on in your side.Please check your home page with both events I have added.
Patrick
FontClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated September 19, 2016 at 1:48pm
6
Most recent comment from Jelly Theme:Hi,I'm sorry, it's our policy and I can't do anything. Sorry for inconvenience.
David
Google Map Display Not workingClosed
Elixir - Restaurant WordPress Theme
Updated September 19, 2016 at 1:22pm
2
Most recent comment from Jelly Theme:Hi,Please download attached file and replace it in:
/elixir-jellythemes/inc/functions.shortcodes.php
/elixir-jellythemes/inc/theme.options.phpThen check theme option and follow steps to get google m ...
Paul Mycroft
Video cut off to rightClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated September 17, 2016 at 11:16pm
11
Most recent comment from Jelly Theme:Hi,I think the problem fixed now, maybe you can clear caches and cookies then check it again?
vince krochak
changing slider backgroundClosed
Muziq - Music Band & Musician Template
Updated September 16, 2016 at 9:29pm
8
Most recent comment from Jelly Theme:Hi,Unfortunately, it's beyond original features and I can't provide support for it. It will need customization work and honest, it's complex to do like you want.I think it will need change and integr ...
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Main Navigation linksClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 16, 2016 at 1:44pm
10
Most recent comment from Jelly Theme:Hi,Glad it's working for you now. Do you still need my help?
Roman
Social LinksClosed
Sonorama - Onepage Music Template
Updated September 15, 2016 at 2:45pm
12
Most recent comment from Jelly Theme:Hi,Please update some screenshots with the problem, I will help you sort it out. Because I'm not sure the problem in your side, so some screenshots will helpful for me.
John Scherer
Artist Photos DisappearingClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 14, 2016 at 10:09pm
4
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Them ...
John Scherer
My Events Are FreeClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 14, 2016 at 10:08pm
7
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Them ...
Robert Gonzalez
questions Closed
Muziq - Music Band & Musician WordPress Theme
Updated September 14, 2016 at 10:01pm
12
Most recent comment from Jelly Theme:Hi,
1. The gallery filter problem, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
@media screen and (max-width: 568px) {
...
John Scherer
YouTube Does Not PlayClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 14, 2016 at 9:54pm
6
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Them ...
Terry Arsenault
Theme not workingClosed
EPIC - Responsive Multi-Purpose Theme
Updated September 14, 2016 at 9:53pm
2
Most recent comment from Jelly Theme:Hi,Maybe you can try upload it via ftp and active it? I think the problem with the hosting provider.You can check some tips from here:https://help.market.envato.com/hc/en-us/articles/202821510-Theme- ...
Nisha
Form Change and Map Closed
Elixir - Restaurant WordPress Theme
Updated September 14, 2016 at 9:51pm
3
Most recent comment from Jelly Theme:Hi,Please download attached file and replace it in your current file, it will create an option to add your google maps api key. Please replace these files in:
/elixir-jellythemes/inc/functions.shortc ...
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Default Settings for ABOUT pageClosed
Muziq - Music Band & Musician WordPress Theme
Updated September 14, 2016 at 9:44pm
2
Most recent comment from Jelly Theme:Hi,I had updated it for you, please change your images and text.http://artalafolie.com/about/