Public Tickets
angelica
Menu hover is not correctClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 12, 2016 at 8:37pm
6
Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Rosen
Visual Composer and Demo VersionClosed
Elixir - Restaurant WordPress Theme
Updated August 11, 2016 at 10:12pm
5
Most recent comment from Rosen:Hi, I have solved the problem. It was from the Visual Composer and I think everything is ok now. Thanks for the reply.
Maddy
Missing styles.cssClosed
EPIC - Responsive Multipurpose Template
Updated August 11, 2016 at 9:13pm
4
Most recent comment from Jelly Theme:Hi,If you had purchased correct item and it still miss style.css, you can read some information at here to troubleshoot your matter.
Rosen
GalleryClosed
Elixir - Restaurant WordPress Theme
Updated August 11, 2016 at 9:12pm
2
Most recent comment from Jelly Theme:Hi,You can see the Photos menu on the left bar. Please create new photo post and the photo will display in gallery section.
Brandy
Page content not loading until user scrollsClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 11, 2016 at 9:10pm
7
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
Sahan
Multi-page setup problemClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated August 10, 2016 at 7:50am
2
Most recent comment from Jelly Theme:Hi,I'm confused now, so the team page still work good while the service page still not work?
Marko Šeper
Blog postClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 10, 2016 at 7:40am
11
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?P.S. I would appreciate if you could please rate the Theme, share theme and like the assistance under my support, means a lot to me. Thank you.
Mike
Revolution Slider on MobileClosed
Expression - Creative HTML Template
Updated August 9, 2016 at 7:50am
4
Most recent comment from Jelly Theme:Hi,I had sent to our developer check this problem, I don't see it when check it on desktop so it will need few days to debug it. I'm so sorry about it.
Mike
Revolution Slider HeightClosed
Expression - Creative HTML Template
Updated August 8, 2016 at 8:59am
6
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
pablo
integrate with woocommerceClosed
Elixir - Restaurant WordPress Theme
Updated August 8, 2016 at 8:57am
2
Most recent comment from Jelly Theme:Hi,Unfortunately, it is a customize. We don't provide free customize, so your request beyond our support policy. When we're release theme, we don't integrate woocommerce in our theme so it not work wi ...
Diego
Contact FormClosed
Elixir - Restaurant WordPress Theme
Updated August 8, 2016 at 8:56am
4
Most recent comment from Jelly Theme:Hi,If you can't use the default contact form, my recommended try third party plugin like contact form 7 instead default contact form.Because some case the email will go to the email box in Cpanel or t ...
Ivaylo
google map missing keyClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated August 8, 2016 at 8:31am
2
Most recent comment from Jelly Theme:Hi,Please following instruction:
+ Please download attached file and replace it in your theme folder.
solidofooter.php
solidoinctheme.options.php+ Then go to Theme Options -> Contact info -> Pu ...
Marko Šeper
MenuClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 8, 2016 at 8:24am
2
Most recent comment from Jelly Theme:Hi,Unfortunately, it's the default style in our theme, you can't change it because it's complex to do. I hope you understand it.
Marko Šeper
Blog LayoutClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 8, 2016 at 8:19am
5
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
Rodolpho
Add fontClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 5, 2016 at 8:31am
2
Most recent comment from Jelly Theme:Hi,You will need use font-face to add it in our theme. You can read about font-face here:https://css-tricks.com/snippets/css/using-font-face/https://developer.mozilla.org/en/docs/Web/CSS/@font-face