Public Tickets
Julie
Visual Composer and WP EditorClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 3, 2016 at 5:23pm
7
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
Antoine
3 questionsClosed
Muziq - Music Band & Musician Template
Updated August 2, 2016 at 3:47pm
4
Most recent comment from Jelly Theme:Hi,1. Maybe you can try with other devices? I tried in my side again and it still work good in both browsers: Google and FF.2. I had checked it and seems I can help you display the pagination but ...
Jocelyn
Unresolved ticket in old forumClosed
Elixir - Restaurant WordPress Theme
Updated August 2, 2016 at 3:27pm
8
Most recent comment from Jelly Theme:Hi,Thank you so much for your help.I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
Luke
Making Slideshow Slower Closed
Elixir - Restaurant HTML Responsive Template
Updated August 2, 2016 at 3:10pm
2
Most recent comment from Jelly Theme:Hi,To change slider speed, please following instruction:
+ Go to theme folder -> js -> open default.js+ Go to find the text: "owl-main", then change: slideSpeed, autoPlay, goToFirstSpeed, with the ...
Diego
FontClosed
Elixir - Restaurant WordPress Theme
Updated August 2, 2016 at 2:51pm
2
Most recent comment from Jelly Theme:Hi,You can go here: /elixir-jellythemes/css/elixir-american.css then search font-family and change it to your font you want.Make sure you had embed or include new font in our theme first.
Eric
contact form not workingClosed
Elixir - Restaurant HTML Responsive Template
Updated August 1, 2016 at 2:54pm
2
Most recent comment from Jelly Theme:Hi,Seems no problem with our code or functions PHP in your hosting provider but this issue maybe by the configurate in your hosting.Some case the email will go to the email box in Cpanel or they had b ...
Joe Matibag
Change Font Size of Slider TextClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated August 1, 2016 at 2:49pm
4
Most recent comment from Jelly Theme:Hi,The correct will look like my code below:
@media only screen and (max-width: 479px){.main-title { font-size: 30px;}
.main-title { height: 300px; top: 50%; margin-top: -150px;
...
david
visual composerClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 1, 2016 at 2:48pm
2
Most recent comment from Jelly Theme:Hi,The epic will update soon but the visual composer in epic theme currently is: 4.11.2 and it's work good with our theme now. It not work in your website?
MARTIN
google mapsClosed
Elixir - Restaurant HTML Responsive Template
Updated August 1, 2016 at 6:42am
4
Most recent comment from Jelly Theme:Hi,Glad it’s working for you now. Do you still need my help?
Jerry Flores
Import Demo ContentClosed
Build - Construction & Carpentry WordPress Theme
Updated July 29, 2016 at 3:40pm
7
Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Gavin
"Go Website"Closed
EPIC - Responsive Multi-Purpose Theme
Updated July 28, 2016 at 8:56am
4
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Scarlett
seoClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 28, 2016 at 8:55am
2
Most recent comment from Jelly Theme:Hi,I think you can setup the home page and parent page online, then use robots.txt to block the subpage, it's the best way in this case.You can read more information about it in here:http://www.robot ...
Andrew
Google Map DocumrntationClosed
Expression - Creative HTML Template
Updated July 26, 2016 at 8:18pm
2
Most recent comment from Jelly Theme:Hi,Yes, the google maps now requires author key for per domain. Please read more information about this here:https://developers.google.com/maps/documentation/javascript/get-api-key
alex
contact form cssClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 26, 2016 at 8:16pm
2
Most recent comment from Jelly Theme:Hi,Maybe you don't choose the contact type in section attributes. Please check my screenshot to understand it better.To add more fields, you need edit the code in: pluginsstorm-pluginblocksjellytheme ...
Joe Matibag
Child ThemeClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated July 26, 2016 at 4:45pm
2
Most recent comment from Jelly Theme:Hi,You can install child theme like parent theme and of course, you can install child theme from wordpress dashboard.