Public Tickets
Jerry Flores
Import Demo ContentClosed
Build - Construction & Carpentry WordPress Theme
Updated July 29, 2016 at 3:40pm
7
Most recent comment from Jelly Theme:Hi,I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Gavin
"Go Website"Closed
EPIC - Responsive Multi-Purpose Theme
Updated July 28, 2016 at 8:56am
4
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Scarlett
seoClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 28, 2016 at 8:55am
2
Most recent comment from Jelly Theme:Hi,I think you can setup the home page and parent page online, then use robots.txt to block the subpage, it's the best way in this case.You can read more information about it in here:http://www.robot ...
Andrew
Google Map DocumrntationClosed
Expression - Creative HTML Template
Updated July 26, 2016 at 8:18pm
2
Most recent comment from Jelly Theme:Hi,Yes, the google maps now requires author key for per domain. Please read more information about this here:https://developers.google.com/maps/documentation/javascript/get-api-key
alex
contact form cssClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 26, 2016 at 8:16pm
2
Most recent comment from Jelly Theme:Hi,Maybe you don't choose the contact type in section attributes. Please check my screenshot to understand it better.To add more fields, you need edit the code in: pluginsstorm-pluginblocksjellytheme ...
Joe Matibag
Child ThemeClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated July 26, 2016 at 4:45pm
2
Most recent comment from Jelly Theme:Hi,You can install child theme like parent theme and of course, you can install child theme from wordpress dashboard.
David
page is to longClosed
Elixir - Restaurant HTML Responsive Template
Updated July 26, 2016 at 4:42pm
6
Most recent comment from Jelly Theme:Hi,No, it's the way browser will render the content from hosting provider. I can't do something because it's beyond our support can provide.
Franziska
iPad Responsive designClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 9:26pm
6
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Andrew
Gallery Grid resize 1024x768 Ipad Size and AboveClosed
Expression - Creative HTML Template
Updated July 25, 2016 at 9:25pm
14
Most recent comment from Jelly Theme:Hi,Thank you for your support. I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
Teun
InstallationClosed
Muziq - Music Band & Musician Template
Updated July 25, 2016 at 4:38pm
2
Most recent comment from Jelly Theme:Hi,This is the template version, the wordpress version will available in market in this week.
Tony
LogoClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 4:37pm
2
Most recent comment from Jelly Theme:Hi,
Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
.navbar-brand img { max-height: 100px;}
Somtoo
Contact FormClosed
Sonorama - Onepage Music Template
Updated July 25, 2016 at 3:15pm
2
Most recent comment from Jelly Theme:Hi,Please provide website url and ftp information so I can check it.
Somtoo
Last News Section Animated previewClosed
Sonorama - Onepage Music Template
Updated July 25, 2016 at 3:14pm
3
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Paul Mycroft
Home pageClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 3:14pm
2
Most recent comment from Jelly Theme:Hi Paul,Please check my screenshot to understand it better.
Jazz
I can't pause the videoClosed
Sonorama - Onepage Music Template
Updated July 22, 2016 at 9:33pm
2
Most recent comment from Jelly Theme:Hi Jazz,It will need update this file: Sonoramajsjquery.mb.YTPlayer.js. Please try download attached file and replace it with my file.