Public Tickets
David
page is to longClosed
Elixir - Restaurant HTML Responsive Template
Updated July 26, 2016 at 4:42pm
6
Most recent comment from Jelly Theme:Hi,No, it's the way browser will render the content from hosting provider. I can't do something because it's beyond our support can provide.
Franziska
iPad Responsive designClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 9:26pm
6
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Andrew
Gallery Grid resize 1024x768 Ipad Size and AboveClosed
Expression - Creative HTML Template
Updated July 25, 2016 at 9:25pm
14
Most recent comment from Jelly Theme:Hi,Thank you for your support. I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
Teun
InstallationClosed
Muziq - Music Band & Musician Template
Updated July 25, 2016 at 4:38pm
2
Most recent comment from Jelly Theme:Hi,This is the template version, the wordpress version will available in market in this week.
Tony
LogoClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 4:37pm
2
Most recent comment from Jelly Theme:Hi,
Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
.navbar-brand img { max-height: 100px;}
Somtoo
Contact FormClosed
Sonorama - Onepage Music Template
Updated July 25, 2016 at 3:15pm
2
Most recent comment from Jelly Theme:Hi,Please provide website url and ftp information so I can check it.
Somtoo
Last News Section Animated previewClosed
Sonorama - Onepage Music Template
Updated July 25, 2016 at 3:14pm
3
Most recent comment from Jelly Theme:Hi,No problem, do you still need my help?
Paul Mycroft
Home pageClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 25, 2016 at 3:14pm
2
Most recent comment from Jelly Theme:Hi Paul,Please check my screenshot to understand it better.
Jazz
I can't pause the videoClosed
Sonorama - Onepage Music Template
Updated July 22, 2016 at 9:33pm
2
Most recent comment from Jelly Theme:Hi Jazz,It will need update this file: Sonoramajsjquery.mb.YTPlayer.js. Please try download attached file and replace it with my file.
Scarlett
magrinsClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 22, 2016 at 9:12pm
6
Most recent comment from Jelly Theme:Hi,No problem, you're welcome. Do you still need my help?
Jazz
Video BackgroundClosed
Sonorama - Onepage Music Template
Updated July 22, 2016 at 7:41pm
2
Most recent comment from Jazz:Nevermind. I found it. But, I can't pause the video. I'll put that in a separate ticket :-)
Walton
Video BackgroundClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 22, 2016 at 3:17pm
2
Most recent comment from Jelly Theme:Hi Walton,Go to this page: storm-jellythemeshomepage-video.php and follow the document in here: https://github.com/pupunzi/jquery.mb.YTPlayer/wiki.You can focus quality setting: quality: ‘default ...
Scarlett
"scroll to top"Closed
EPIC - Responsive Multi-Purpose Theme
Updated July 22, 2016 at 3:01pm
4
Most recent comment from Jelly Theme:Hi,No problem, you're welcome, do you still need my help?
Caroline
ColourClosed
Sonorama - Onepage Music Template
Updated July 21, 2016 at 8:31pm
2
Most recent comment from Jelly Theme:Hi Caroline,Try add this class in body.
class="purple"
Andrew
RetinaClosed
Expression - Creative HTML Template
Updated July 21, 2016 at 8:22pm
2
Most recent comment from Jelly Theme:Hi Andrew,You can check it for the solution for retina in html: http://stackoverflow.com/questions/13744542/automatic-retina-images-for-web-sites.