Public Tickets
Scarlett
magrinsClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 22, 2016 at 9:12pm
6
Most recent comment from Jelly Theme:Hi,No problem, you're welcome. Do you still need my help?
Jazz
Video BackgroundClosed
Sonorama - Onepage Music Template
Updated July 22, 2016 at 7:41pm
2
Most recent comment from Jazz:Nevermind. I found it. But, I can't pause the video. I'll put that in a separate ticket :-)
Walton
Video BackgroundClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 22, 2016 at 3:17pm
2
Most recent comment from Jelly Theme:Hi Walton,Go to this page: storm-jellythemeshomepage-video.php and follow the document in here: https://github.com/pupunzi/jquery.mb.YTPlayer/wiki.You can focus quality setting: quality: ‘default ...
Scarlett
"scroll to top"Closed
EPIC - Responsive Multi-Purpose Theme
Updated July 22, 2016 at 3:01pm
4
Most recent comment from Jelly Theme:Hi,No problem, you're welcome, do you still need my help?
Caroline
ColourClosed
Sonorama - Onepage Music Template
Updated July 21, 2016 at 8:31pm
2
Most recent comment from Jelly Theme:Hi Caroline,Try add this class in body.
class="purple"
Andrew
RetinaClosed
Expression - Creative HTML Template
Updated July 21, 2016 at 8:22pm
2
Most recent comment from Jelly Theme:Hi Andrew,You can check it for the solution for retina in html: http://stackoverflow.com/questions/13744542/automatic-retina-images-for-web-sites.
Ed G
menuClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 21, 2016 at 2:03pm
34
Most recent comment from Jelly Theme:Hi,No problem, you're welcome. Do you still need my help?
Luca
Remove Home SliderClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 20, 2016 at 8:19pm
2
Most recent comment from Jelly Theme:Hi Luca,Unfortunately, it's customize and our team not provide any customization service or similar. But I'm a freelancer. If you are interested, please send an email to me. We can discuss outside ...
Laure
Team Member : Visual ComposerClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 19, 2016 at 8:52pm
2
Most recent comment from Jelly Theme:Hi,Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
.creative-team .info > div .name:before { content: ''; position: absolute; width ...
Laure
About-us left pictureClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 19, 2016 at 2:34pm
3
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.P.S. I would appreciate if you could please rate the Theme an ...
Pete
InstallationClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 19, 2016 at 2:33pm
4
Most recent comment from Jelly Theme:Hi Pete,1. Maybe you can provide the link to the topic with 2 months not get any response like your reported.2. It's similar, the different now you just need change the storm-old instead epic-old. Th ...
Julio
PROJECT PAGEClosed
Build - Construction & Carpentry WordPress Theme
Updated July 18, 2016 at 10:34pm
2
Most recent comment from Jelly Theme:Hi Julio,You can change it in: Works (elements) -> click edit and change the number with your want.
Yannick
MenuClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated July 18, 2016 at 10:19pm
8
Most recent comment from Jelly Theme:Hi,Thank you so much for your support.I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
lc01
Duplicate pagesClosed
Expression - Creative HTML Template
Updated July 18, 2016 at 8:35am
3
Most recent comment from Jelly Theme:Hi Lc01,Glad it’s working for you now. Do you still need my help?
Tasha
Featured Works Section (Loading Issue)Closed
EPIC - Responsive Multi-Purpose Theme
Updated July 18, 2016 at 8:19am
4
Most recent comment from Jelly Theme:Hi Tasha,I'm not sure it's possible or not, but it will rewrite code from start. Unfortunately, it's very complex to do and it can make our theme broken so we can't help you do it. Sorry about that.Yo ...