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Public Tickets

Antonis slider images are not responsive on smartphoneClosed    Elixir - Restaurant WordPress Theme   Updated August 16, 2018 at 7:36pm   10 Most recent comment from Jelly Theme:Please go to homepage.php and comment/remove everything between   and . Octrom Bug on page visual composerClosed    Elixir - Restaurant WordPress Theme   Updated August 16, 2018 at 7:52am   10 Most recent comment from Jelly Theme:Please go to Edit Page > change page's published date to more recent one https://tppr.me/I0Fpx. netexpert911 Theme ErrorsClosed   Sonorama - Music Band & Musician WordPress Theme   Updated August 15, 2018 at 12:40pm   5 Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme and lik ... Adam Sowers Sample Data Import Not WorkingClosed    Elixir - Restaurant WordPress Theme   Updated August 9, 2018 at 9:26pm   7 Most recent comment from Adam Sowers:Okay, thank you. I see it and it's looking much better. I will let you know if I have any other issues. pacificcoders soundcloudClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 9, 2018 at 10:28am   3 Most recent comment from Jelly Theme:Here's how you can use SoundCloud in the theme: http://jellydemos.com/html/soundlab/home-embed.htmlYou need to get the iframe code from SoundCloud site and add it to the Latest Album section instead ... pacificcoders Rev Slider Import ErrorClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 8, 2018 at 3:05pm   4 Most recent comment from Jelly Theme:Ah yes, sorry about that.We are glad that your issue is resolved. I am going to close this ticket. If you'll need our help in anything else please create a new one. Octrom Bug on the menuClosed    Elixir - Restaurant WordPress Theme   Updated August 8, 2018 at 1:45pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us a link to the website? cblaque Image SizesClosed   Murdock - Barbershop & Hair Salon HTML Template   Updated August 7, 2018 at 8:07am   2 Most recent comment from Jelly Theme:Hello,I've contacted our developers about this and the problem is when you have different screen ratios you just can't make Full Screen images and not cut off. You are using an image with fixed wid ... WalterKESSI Display issueClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated August 7, 2018 at 7:48am   13 Most recent comment from Jelly Theme:Hello,Please check Appearance > Customize > Site Identity > Site Icon. Luke Setting up CustomizationClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 6, 2018 at 6:54am   4 Most recent comment from Jelly Theme:Could you please try to import the archive from the attachment? porowns How do you change slider speed?Closed   EPIC - Responsive Multipurpose Template   Updated July 30, 2018 at 8:29am   2 Most recent comment from Jelly Theme:Hello,Please go to /epic/js/default.js line 131 and line 144 and change SliderSpeed values. Bogdan Website problemsClosed   Shoot - Fullscreen Photography WordPress Theme   Updated July 27, 2018 at 1:53pm   8 Most recent comment from Jelly Theme:Could you please try updating the theme to the one in the attachment? greenalien Grid image mis-alignmentClosed   Berk - Minimal & Cool Portfolio Template   Updated July 26, 2018 at 1:22pm   13 Most recent comment from Jelly Theme:Developers said that it's not possible to align them. Masonry or Packery layout won't let you do that when images are responsive. There are a couple of ways to change that: you can remove masonry an ... samuel wpgmappitymapClosed   Elixir - Restaurant HTML Responsive Template   Updated July 26, 2018 at 8:20am   8 Most recent comment from Jelly Theme:Please check the file from the attachment.For Google Map to work you also need to add Google Map API key https://tppr.me/nIzFZTo get one please go to https://developers.google.com/maps/documentation ... Qreate-IT Rev slider can not be importedClosed   Dezibel - Music Band & Musician WordPress Theme   Updated July 26, 2018 at 8:08am   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message?