Public Tickets
Doug Gilliatt
BERK logo and footer removalClosed
Berk - Minimal & Cool Portfolio Template
Updated May 28, 2018 at 8:50pm
4
Most recent comment from Jelly Theme:I've activated Redux Plugin and now you can change Berk Options (Logo Image and Footer Logo).If you want to remove footer completely please add this code to Appearance > Customize > Additional CSS:
...
rifqi
Couldn't do Bootstrap ModalClosed
EPIC - Responsive Multipurpose Template
Updated May 28, 2018 at 9:42am
2
Most recent comment from Jelly Theme:Hello,A standard way of adding Modal Window should work: https://getbootstrap.com/docs/4.0/components/modal/What errors does it show?
Doug Gilliatt
Order of homepage imagesClosed
Berk - Minimal Portfolio WordPress Theme
Updated May 25, 2018 at 9:18am
4
Most recent comment from Jelly Theme:To change site logo please to to wp-admin > Berk options > General > Logo image/Alternative Logo image*To change info in the footer please go to wp-admin > Berk options > Contact/Footer info
Ivar
Registration form does not send an e-mailClosed
Elixir - Restaurant WordPress Theme
Updated May 23, 2018 at 7:28pm
6
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and lik ...
Marina
CSS changesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 22, 2018 at 2:25pm
6
Most recent comment from Jelly Theme:We are using Slider Revolution as our main slider. Please check it's options and how to work with here: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/You can change it's he ...
Petra Scherer
video not responsiveClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 22, 2018 at 9:13am
6
Most recent comment from Jelly Theme:I am sorry for the delay. Fixed version in the attachment.
Andres Santos
mobile menuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 22, 2018 at 8:24am
9
Most recent comment from Jelly Theme:Here's the logo we are using in our demo: http://jellydemos.com/wordpress/murdock/wp-content/themes/murdock-jellythemes/images/demo/logo-alt.png. It's 210x99.Does our demo work for you?If your logo s ...
Maximilien Bony
Ip container and shortcodesClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 21, 2018 at 1:39pm
2
Most recent comment from Jelly Theme:Hello,1. #ip is page slug. Go to Edit Page > Screen Options > Activate Slug.Then find Slug section and copy it.Go to Menus > Add Custom Links > URL > add it like this http://jellydemos.com/wordpress ...
Ortiz Beltran
issueClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated May 20, 2018 at 8:30pm
4
Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message?
Marina
How to link menu and page sectionsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 18, 2018 at 10:03pm
6
Most recent comment from Jelly Theme:Glad it’s working for you now. Do you still need my help in anything else?
Erick Costa
Import Demo DataClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 18, 2018 at 8:47am
10
Most recent comment from Jelly Theme:Enabled WP_DEBUG but still no errors or anything unusual.
Could you please contact your hosting provider and ask them about are there any server errors? Usually when this problem happens it's this ki ...
Marina
Slider import ERRORClosed
Dezibel - Music Band & Musician WordPress Theme
Updated May 17, 2018 at 4:19pm
10
Most recent comment from Jelly Theme:Ok, great!
Doug Gilliatt
theme installClosed
Berk - Minimal & Cool Portfolio Template
Updated May 17, 2018 at 7:57am
2
Most recent comment from Jelly Theme:Hello,You need to buy this: https://themeforest.net/item/berk-minimal-portfolio-wordpress-theme/20206915?s_rank=5You can't install a Template on WordPress.
Kyle
Home Page is BlackClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 13, 2018 at 4:44pm
4
Most recent comment from Jelly Theme:Could you please clean browser's cache and check again? I've checked and it works for me.
Radek
Broken layoutsClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 7, 2018 at 4:33pm
10
Most recent comment from Jelly Theme:Could you please elaborate more? Looks just like in the demo: http://jellydemos.com/wordpress/shoot/menu-classic/#about