Public Tickets
PITTILLONI
PLUGIN NEEDEDClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 27, 2018 at 3:18pm
13
Most recent comment from PITTILLONI:thanks, I've already rated it. Keep the good work.best regards
Jhon Fredy
Reservation system doesn't workClosed
Elixir - Restaurant WordPress Theme
Updated June 27, 2018 at 8:19am
2
Most recent comment from Jelly Theme:Hello,I've added fix to elixir-jellythemes/inc/functions.shortcodes.php so now it should work. Please check and let me know.
JacoboCreartica
instalar sample data y error con wpbakeryClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 27, 2018 at 2:17pm
11
Most recent comment from Jelly Theme:Unfortunately, due to the theme structure, is not possible to edit WPBakery in front-ent mode. Please edit pages in Classic Mode. We are sorry for the inconvenience.
discovernet
Install failsClosed
EPIC - Responsive Multipurpose Template
Updated June 25, 2018 at 7:13am
2
Most recent comment from Jelly Theme:Hello,Please check this https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
dale voelker
edits/glitchClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 22, 2018 at 10:52pm
5
Most recent comment from dale voelker:Thanks, will check.
JOSE ANTONIO GARCIA SÁNCHEZ
Smple Revolution Slider not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 18, 2018 at 8:22am
11
Most recent comment from Jelly Theme:Please try importing the archive in the attachment.
Luis Afonso
Contact formClosed
Shoot - Fullscreen Photography HTML Template
Updated June 15, 2018 at 9:12am
11
Most recent comment from Luis Afonso:Thanks! If I knew that beforehand I wouldn't have bought this theme.From a developer point of view, this is unacceptable and bad programming.You should clear warn users on the theme description, becau ...
Kevin Balogh
Loader Animation – Change it?Closed
EPIC - Responsive Multi-Purpose Theme
Updated June 12, 2018 at 5:12pm
2
Most recent comment from Jelly Theme:Hello,Please go to /theme/header.php:22 and change svg to yours.
Nico Nicolaisen
Theme Demo ContentClosed
EPIC - Responsive Multi-Purpose Theme
Updated June 12, 2018 at 8:52am
2
Most recent comment from Jelly Theme:Hello,As I can see Multipage works but not Onepage, am I correct?All you need to do is to go to Menus > Menu > change URL to yours https://tppr.me/T8umO
JOSE ANTONIO GARCIA SÁNCHEZ
upcoming eventsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 7, 2018 at 4:59pm
8
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and lik ...
kiki grevia
css wanted/ not correct about in mobiles viewClosed
Shoot - Fullscreen Photography WordPress Theme
Updated June 6, 2018 at 1:59pm
23
Most recent comment from Jelly Theme:I've applied fixes to http://en.exisarchitects.gr/. Could you please clean cache and check?
Theo Butler
the gallery functionClosed
Soundlab - Music Band & Musician Template
Updated June 6, 2018 at 9:27am
4
Most recent comment from Jelly Theme:Our Template was designed to work with one Gallery per page only, I am afraid.You can try customizing load more function /scripts/main.js:292 so it could work with several Load More buttons for diffe ...
Arnaud BOUCHERIE
XML Import failClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 6, 2018 at 9:17am
4
Most recent comment from Jelly Theme:The problem is that your server can't handle images and attachments upload. It shows 503 Time-out error after some time of importing.But every page, event, album, menu loaded so you can add your image ...
Groot Gao
MultiPage Not included in the DownloadClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 4, 2018 at 12:00pm
16
Most recent comment from Jelly Theme:We are using a standard way to send emails for WP template – wp_mail(). It just sends you user's email that you can use later to send out email newsletters to subscribers. If you need more complex ...
Nassim
Second DiscographyClosed
Soundlab - Music Band & Musician Template
Updated June 21, 2018 at 3:22pm
3
Most recent comment from Jelly Theme:Hello,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...