Public Tickets
marcoet1
Very Low Loading SpeedClosed
Elixir - Restaurant HTML Responsive Template
Updated December 12, 2018 at 8:26am
7
Most recent comment from Jelly Theme:We don't have enough knowledge in this field, I am afraid. Could you please find a specialist in SEO and servers?
francishd-media-productions
site just keep loading!!Closed
Dezibel - Music Band & Musician WordPress Theme
Updated December 10, 2018 at 7:46am
2
Most recent comment from Jelly Theme:Hello,Your website is working for me (please check the attached screenshot). Could you elaborate more?
Jasmina
Mobile menuClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 7, 2018 at 8:59am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Alexandre Santana
change in the countdown not workClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 6, 2018 at 10:32am
8
Most recent comment from Alexandre Santana:Thanks for listening!!!I'm sorry for the boldness. I already have my work registered in https://soundcloud.com/cubaeoutrasilhasBest RegardsCuba
Ali
Show all sorted categories without Loading MoreClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated December 4, 2018 at 7:28pm
4
Most recent comment from Jelly Theme:Ah ok, thank you very much for letting us know!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
lewyincs
css colorpickerClosed
Elixir - Restaurant HTML Responsive Template
Updated December 4, 2018 at 6:51pm
4
Most recent comment from Jelly Theme:Ah yes, sorry about that. To change the color of the template please go to index.html find body and add black class https://tppr.me/Nhmgf:
After please find .navbar-brand.normal.logo and .navbar-bra ...
lewyincs
google map coordinates file location?Closed
Elixir - Restaurant HTML Responsive Template
Updated December 4, 2018 at 9:28am
7
Most recent comment from Jelly Theme:Perfect!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
jordanwhite22
Theme UpdateClosed
EPIC - Responsive Multi-Purpose Theme
Updated November 30, 2018 at 1:25pm
4
Most recent comment from Jelly Theme:Could you please send us wp-admin login/password and website url as a private message?
erri74
hi… i’m unabe to upload your theme Not able to upload theme.The theme is missing the style.cssClosed
Elixir - Restaurant HTML Responsive Template
Updated November 30, 2018 at 9:02am
4
Most recent comment from Jelly Theme:Please contact Envato for refunds: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Jasmina
Social media iconsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated November 27, 2018 at 9:06am
5
Most recent comment from Jelly Theme:update: it seems all is well now, icons showed up in Opera too.
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to as ...
Jasmina
Buy Album linksClosed
Sonorama - Music Band & Musician WordPress Theme
Updated November 23, 2018 at 7:14pm
3
Most recent comment from Jasmina:It works. Thank you!
markburdon
show my past eventsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 23, 2018 at 2:49pm
2
Most recent comment from Jelly Theme:Hello,Please go to dezibel-jellythemes-plugin/blocks/jellythemes.event-list.php and comment lines 20-27.If it won't work please send us wp-admin login/password as a private message.
Yusaark
Using Template FeaturesClosed
Soundlab - Music Band & Musician Template
Updated November 23, 2018 at 2:11pm
6
Most recent comment from Jelly Theme:Please try to change number values in main.js starting from line 128: "play", "autoplay" and so on.
ElmoFripp
Google Calendar Text ImportClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 21, 2018 at 10:14am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, no. Decibel includes wp-admin > Events but you'll have add them manually.
ElmoFripp
Wordpress IntegrationClosed
Dezibel - Music Band & Musician WordPress Theme
Updated November 21, 2018 at 10:09am
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Page > Page Attributes > change Template to Multisection Page. Please check and let me know.