Public Tickets
stefanschroen
Background imagesClosed
Elixir - Restaurant WordPress Theme
Updated August 31, 2018 at 1:40pm
2
Most recent comment from Jelly Theme:Hello,Please download them from:http://jellydemos.com/wordpress/elixir/wp-content/uploads/2015/03/01.jpghttp://jellydemos.com/wordpress/elixir/wp-content/uploads/2015/03/02.jpghttp://jellydemos.com/wo ...
Nicolas Gardeazabal
WooCommerce SHOP FunctionalityClosed
Shoot - Fullscreen Photography WordPress Theme
Updated August 29, 2018 at 2:43pm
44
Most recent comment from Nicolas Gardeazabal:Working now. Thanks. Nick.
pixlgraphx
Counterdown Element not working properlyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 28, 2018 at 3:13pm
14
Most recent comment from Jelly Theme:Perfect!
TuckMontana5
Video And Picture SliderClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 27, 2018 at 5:26pm
6
Most recent comment from Jelly Theme:Yes, I can try, but can't guarantee anything, I am afraid.You can also check https://studio.envato.com/. You can find developers there that can help.
lumerian
Slider IssueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 25, 2018 at 2:31pm
1
Most recent comment from lumerian:Revolution Slider Error: Slider with alias dezibel not found. Could you please help?Resolved. Can be deleted. Thanks!
Brenner V.
Video IssueClosed
Sonorama - Onepage Music Template
Updated August 24, 2018 at 4:07pm
5
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
Oberkofler
Slider size on mobile devicesClosed
Rebirth - Freelance & Agency Portfolio Template
Updated August 23, 2018 at 5:16pm
2
Most recent comment from Jelly Theme:Hello,Only Full Screen slider is available, I am afraid.You can check Slider Revolution jQuery and it's options https://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/2580848
kuthul
Theme and Demo Instalation InstructionsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 23, 2018 at 5:06pm
21
Most recent comment from Jelly Theme:Perfect!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
sarvap
Help: to make the WP theme look exactly like the live preview templatesClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 23, 2018 at 1:52pm
2
Most recent comment from Jelly Theme:Hello,Please check this installation video: https://www.youtube.com/watch?v=a-_1Ydce9mkAlso go to ThemeForest downloads > Murdock > Download All Files & Documentation > open Index.html > check ABOUT ...
hanescheung
Cannot Import Demo ContentClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 20, 2018 at 8:43am
31
Most recent comment from Jelly Theme:To change fonts please try https://wordpress.org/plugins/easy-google-fonts/. Theme doesn't have such option, I am afraid.There is no need to add emails to newsletter form because it takes admin emai ...
Antonis
slider images are not responsive on smartphoneClosed
Elixir - Restaurant WordPress Theme
Updated August 16, 2018 at 7:36pm
10
Most recent comment from Jelly Theme:Please go to homepage.php and comment/remove everything between and .
Octrom
Bug on page visual composerClosed
Elixir - Restaurant WordPress Theme
Updated August 16, 2018 at 7:52am
10
Most recent comment from Jelly Theme:Please go to Edit Page > change page's published date to more recent one https://tppr.me/I0Fpx.
netexpert911
Theme ErrorsClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 15, 2018 at 12:40pm
5
Most recent comment from Jelly Theme:I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and lik ...
Adam Sowers
Sample Data Import Not WorkingClosed
Elixir - Restaurant WordPress Theme
Updated August 9, 2018 at 9:26pm
7
Most recent comment from Adam Sowers:Okay, thank you. I see it and it's looking much better. I will let you know if I have any other issues.
pacificcoders
soundcloudClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 9, 2018 at 10:28am
3
Most recent comment from Jelly Theme:Here's how you can use SoundCloud in the theme: http://jellydemos.com/html/soundlab/home-embed.htmlYou need to get the iframe code from SoundCloud site and add it to the Latest Album section instead ...