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Public Tickets

Didier Vairac-Pradel Pb with menuClosed   Shoot - Fullscreen Photography WordPress Theme   Updated August 21, 2017 at 3:09pm   4 Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.I've updated it for you now, please check your website. Paul Mycroft Images blurredClosed   Elixir - Restaurant HTML Responsive Template   Updated August 21, 2017 at 2:22pm   15 Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.Unfortunately, I don't have Mac OS to check it, but I've check it in safari for windo ... Aaron Dropdown MenuClosed   Rebirth - Freelance & Agency Portfolio Template   Updated August 21, 2017 at 2:14pm   2 Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.You can get my demo menu with submenu below home pages About ... Jun Dazai Menu not defaulting to 'Home'Closed   EPIC - Responsive Multi-Purpose Theme   Updated August 18, 2017 at 3:42pm   5 Most recent comment from Jelly Theme:Hi,I don't know why the home menu item not working. Maybe I can deactivate third party plugins not relate with our theme to check it? Thomas Demo Import Nothing Showing Up In Visual ComposerClosed    Elixir - Restaurant WordPress Theme   Updated August 17, 2017 at 1:30pm   3 Most recent comment from Jelly Theme:Hi,Sorry for late, you will need check child page under home page.Please check our explain below. For one page: Create child page (A) -> Choose parent page to home -> Add content to your child page� ... SEBASTIEN RESERVATION FORMClosed    Elixir - Restaurant WordPress Theme   Updated August 17, 2017 at 1:28pm   2 Most recent comment from Jelly Theme:Hi,There is no way possible to change the format. Kyle White space after titleClosed   EPIC - Responsive Multi-Purpose Theme   Updated August 14, 2017 at 8:07pm   4 Most recent comment from Jelly Theme:Hi, Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file: #clients .section .jt_row {     padding-bottom: 0; } LiM Mobile (responsive) menuClosed   Sonorama - Music Band & Musician WordPress Theme   Updated August 10, 2017 at 1:56pm   18 Most recent comment from Jelly Theme:Hi, I've updated it for you now, maybe you can check it again? Paulo Cardoso Slider not working properlyClosed    Elixir - Restaurant WordPress Theme   Updated August 7, 2017 at 11:46pm   9 Most recent comment from Paulo Cardoso:It's all good now, I've been following that lead for the past hours and have been able to get what I wanted: working slider for images and static text! You can now close the ticket.Thanks! Tony Musiq Quick Install Import ErrorClosed   Muziq - Music Band & Musician WordPress Theme   Updated August 7, 2017 at 11:25pm   4 Most recent comment from Jelly Theme:Hi,The twitter and menu bar work well now, please check your website again. Miles Overlapping audioClosed   Muziq - Music Band & Musician Template   Updated July 31, 2017 at 7:10am   2 Most recent comment from Jelly Theme:Hi,Sorry so much for late, we're updating the script now, please download my attached file and replace it in: muziq-jellythemesjsmain.js Kyle Footer Section RemovalClosed   EPIC - Responsive Multi-Purpose Theme   Updated July 26, 2017 at 11:22am   2 Most recent comment from Jelly Theme:Hi,You can remove it with this custom style, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file: #footer .thanks {     display: no ... Paul Change FontClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated July 26, 2017 at 11:16am   2 Most recent comment from Jelly Theme:Hi,It will need a lot of work to do, so I'm recommended try plugin to do it.Font Plugins for WordPress Here’s some of the best plugins you can choose from to install your custom fonts depending on ... Pablo Strormann loading timeClosed   Shoot - Fullscreen Photography WordPress Theme   Updated July 21, 2017 at 10:45am   2 Most recent comment from Jelly Theme:Hi, We not provide debug or test page speed, but I can give you some tips: + Use plugin cache, my recommend: W3 Total Cache + Use CDN + Lazy reload image script + Check page speed at: PingDom or ... Klaas Trouble switching to SSLClosed    Elixir - Restaurant WordPress Theme   Updated July 21, 2017 at 10:45am   6 Most recent comment from Jelly Theme:Hi,In this file: /elixir-jellythemes/inc/functions.shortcodes.php Please search google, you will see something like this: then add https for this link, I think it will resolve your problem.