Public Tickets
Rafał Herszkowicz
functions.frontend.php on line 305Closed
Shoot - Fullscreen Photography WordPress Theme
Updated June 9, 2017 at 7:56am
2
Most recent comment from Jelly Theme:Hi,So it's working for you now? Do you still need my help in anything else?
Ryan
BugClosed
Elixir - Restaurant HTML Responsive Template
Updated June 7, 2017 at 9:43pm
7
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Pamela
Website LayoutClosed
Solido - Responsive One Page Multi-Purpose Theme
Updated June 7, 2017 at 9:19am
37
Most recent comment from Jelly Theme:Hi,When we're checked your site via wordpress dashboard, it's restriction to check the theme file, we will need access through FTP to check the theme file, I hope it's clearly for you now.
Gemma
rebirth_jellythemes_worksClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated June 6, 2017 at 10:38am
10
Most recent comment from Jelly Theme:Hi,Oh, so you can make it work with custom jquery by your self, is it right?
Desmond
ugly reservation formClosed
Elixir - Restaurant HTML Responsive Template
Updated June 5, 2017 at 6:24pm
6
Most recent comment from Jelly Theme:Hi,Thank you so much for your screenshots, our developer check it for you now.
Klaas
Trouble switching to SSLClosed
Elixir - Restaurant WordPress Theme
Updated May 31, 2017 at 8:22pm
2
Most recent comment from Jelly Theme:Hi,Maybe you can provide an example site with ssl? I will try check it for you.
Alex
Visual composerClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated May 29, 2017 at 9:30pm
4
Most recent comment from Jelly Theme:Hi,1. For the Front-end Editor, unfortunately it not work with our theme.2. For the equal heights, maybe you can provide your wplogin so I can check it with our developer?
Nicolas Gardeazabal
Installation of Shoot Photography Theme ErrorsClosed
Shoot - Fullscreen Photography WordPress Theme
Updated May 29, 2017 at 9:25pm
22
Most recent comment from Jelly Theme:Hi,I tried again and it's work good in your site, not sure why it not work when you tried.Maybe you can check it again?
Clinton
Broken ThemeClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated May 29, 2017 at 4:04pm
12
Most recent comment from Jelly Theme:Hi,Oh, sorry for it. So your site work good again now? Do you still need my help in anything else?
Leslie
Video HompageClosed
Muziq - Music Band & Musician WordPress Theme
Updated May 24, 2017 at 5:58pm
14
Most recent comment from Jelly Theme:Hi,Also, we're support for revolution slider, if you not satisfaction with default home page video, you can try use revolution slider background video instead.
Leslie
Video Page EditingClosed
Muziq - Music Band & Musician WordPress Theme
Updated May 24, 2017 at 5:55pm
11
Most recent comment from Jelly Theme:Hi,Unfortunately, it will remove all current data. If it's difficult to your decision, so maybe you can help me know what the part difficult to understand for you?When you have home page and I've setu ...
Zouhair
Contact formClosed
Elixir - Restaurant WordPress Theme
Updated May 23, 2017 at 9:38am
12
Most recent comment from Jelly Theme:Hi,
Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
.testimonials .item p {color: type your color you need here;}
Dan Chripczuk
Remove Date in BlogClosed
EPIC - Responsive Multi-Purpose Theme
Updated May 22, 2017 at 1:26pm
2
Most recent comment from Jelly Theme:Hi,You can remove the date with this custom style:
.post .date, .page .date {
display: none;
}
But to change it to full width, you will need custom theme file with your self. You can check ...
Jose Teixeira
Remove download button in GalleryClosed
Shoot - Fullscreen Photography HTML Template
Updated May 22, 2017 at 12:18pm
10
Most recent comment from Jelly Theme:Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Adrian
Contact Page FormClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated May 19, 2017 at 9:48am
10
Most recent comment from Jelly Theme:Hi,
Have a great weekend too, Adrian.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if ...