Public Tickets
John
Posts Grid brokenClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:50pm
10
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.
So it's work well for you now?
John
Overlapping sectionsClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:50pm
10
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.
So it's work well for you now?
Kevin
Menus not scrolling down the same pageClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 21, 2017 at 3:31pm
3
Most recent comment from Jelly Theme:Hi,
- Please use custom link for one page version, custom link will like: http://youraddress/#page-slug- How do check page slug:
Click Screen Options at the top rig ...
Didier Vairac-Pradel
Pb with menuClosed
Shoot - Fullscreen Photography WordPress Theme
Updated August 21, 2017 at 3:09pm
4
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.I've updated it for you now, please check your website.
Paul Mycroft
Images blurredClosed
Elixir - Restaurant HTML Responsive Template
Updated August 21, 2017 at 2:22pm
15
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.Unfortunately, I don't have Mac OS to check it, but I've check it in safari for windo ...
Aaron
Dropdown MenuClosed
Rebirth - Freelance & Agency Portfolio Template
Updated August 21, 2017 at 2:14pm
2
Most recent comment from Jelly Theme:Hi,Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.You can get my demo menu with submenu below
home
pages
About
...
Jun Dazai
Menu not defaulting to 'Home'Closed
EPIC - Responsive Multi-Purpose Theme
Updated August 18, 2017 at 3:42pm
5
Most recent comment from Jelly Theme:Hi,I don't know why the home menu item not working. Maybe I can deactivate third party plugins not relate with our theme to check it?
Thomas
Demo Import Nothing Showing Up In Visual ComposerClosed
Elixir - Restaurant WordPress Theme
Updated August 17, 2017 at 1:30pm
3
Most recent comment from Jelly Theme:Hi,Sorry for late, you will need check child page under home page.Please check our explain below.
For one page:
Create child page (A) -> Choose parent page to home -> Add content to your child page� ...
SEBASTIEN
RESERVATION FORMClosed
Elixir - Restaurant WordPress Theme
Updated August 17, 2017 at 1:28pm
2
Most recent comment from Jelly Theme:Hi,There is no way possible to change the format.
Kyle
White space after titleClosed
EPIC - Responsive Multi-Purpose Theme
Updated August 14, 2017 at 8:07pm
4
Most recent comment from Jelly Theme:Hi,
Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
#clients .section .jt_row {
padding-bottom: 0;
}
LiM
Mobile (responsive) menuClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 10, 2017 at 1:56pm
18
Most recent comment from Jelly Theme:Hi,
I've updated it for you now, maybe you can check it again?
Paulo Cardoso
Slider not working properlyClosed
Elixir - Restaurant WordPress Theme
Updated August 7, 2017 at 11:46pm
9
Most recent comment from Paulo Cardoso:It's all good now, I've been following that lead for the past hours and have been able to get what I wanted: working slider for images and static text! You can now close the ticket.Thanks!
Tony
Musiq Quick Install Import ErrorClosed
Muziq - Music Band & Musician WordPress Theme
Updated August 7, 2017 at 11:25pm
4
Most recent comment from Jelly Theme:Hi,The twitter and menu bar work well now, please check your website again.
Miles
Overlapping audioClosed
Muziq - Music Band & Musician Template
Updated July 31, 2017 at 7:10am
2
Most recent comment from Jelly Theme:Hi,Sorry so much for late, we're updating the script now, please download my attached file and replace it in:
muziq-jellythemesjsmain.js
Kyle
Footer Section RemovalClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 26, 2017 at 11:22am
2
Most recent comment from Jelly Theme:Hi,You can remove it with this custom style, please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:
#footer .thanks {
display: no ...